Investigation Management Survey - September 2023

Question Title

* 1. What part of the investigation process takes investigators or inspectors away from the front line the most?

Creating an officer’s witness statement

Analysing the evidence

Working out the elements or points of proof

Mapping evidence to elements of the offence

Putting the report or brief of evidence together

Duplicating data entry

Lodging exhibits onto an electronic platform

Question Title

* 2. How many cases do you normally handle per month?

1-10

10-50

50-150

>150

Question Title

* 3. In the last 12 months how has your workload changed in regards to the number of caseloads you handle per month?

-50%

+50%

+100%

Question Title

* 4. Do you expect your case load to change over the next 6 months, by how much?

-50%

+50%

+100%

Question Title

* 5. What are the three biggest challenges you encounter during an investigation?

Timeframes to complete the investigation

Workload

Understanding Current regulations

Transfer of information from 3rd party

Experience/skill level

Current case management system

Documenting and storing evidence

Question Title

* 6. What are the three most important solutions for improving your investigation management efficiency?

More Training

Better support for field staff / in-field mobile software

Configurable CMS to your industry

Pre-loaded current Industry regulations

Statistical reporting

More accurate/chronological evidence capture

Management support of targeted activities

Integrated evidence loading systems

A more consistent decision making process for offence/ breach

Question Title

* 7. What are the top three barriers to using the latest investigation technology tools?

Insufficient Funding

Time delays from inhouse dev builds

Lack of senior mgt/board support

Inability to integrate with modern systems

Not prioritised by agency

Lack of understanding of Solutions in the market

Question Title

* 8. What influences your decision when choosing the best potential technology solution?

Discussion with peers

Cost

Referral from like agency

Desktop research

Online reviews

Meeting with suppliers

Association forums

No influence, CTO/Minister decides

Previous experience

Attending industry events

Question Title

* 9. What are the key technology features that would improve your investigations?

Streamlined/integrated CMS processes

Better data/evidence capture

System that enforces a timeline of compliance

Improving field staff applications

Timelines and Chronology

Digital Evidence management

Integration with other systems

Strong workflows and task management

Question Title

* 10. What industry do you work in

Transport

Environment

Primary Industry

Govt Administration

Finance

Infrastructure/Utilities/Construction

Police/Public Safety

Health

Education

Mining

WHS/IR/HR