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* 1. Communication had been identified in the previous 2016 Strategic Planning survey. for Blanchard Valley Center, as an area to improve.  Has communication from BVC improved since 2016? If so, please be specific on how communication efforts have improved.

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* 2. BVC has developed a multitude of avenues for providers to obtain current developments or necessary information through provider luncheons, provider trainings, provider councils, a provider resource book, emails, website updates, and social media updates. How do you consider the amount of communication through these avenues?

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* 3. How valuable do you find the trainings held at BVC?

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* 4. In terms of communication, what is your preferred method to access up-to-date information from the County Board?  Check all that apply.

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* 5. If you have a difficult time attending provider informational meetings, would you consider tuning in via live stream access, if possible (you would be able to watch the meeting live from you remote location)?

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* 6. When working with Blanchard Valley Center staff, do you feel that they take the time to listen to your questions and concerns?

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* 7. How would you rate the timeliness of your questions and concerns being addressed by Blanchard Valley Center's employees?

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* 8. In an effort to improve Blanchard Valley Center over the next 3 years, what improvements would you like to see happen at the County Board?  What suggestions do you have?

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* 9. What are the strengths of Blanchard Valley Center, especially in relation to the supports provided to Hancock County providers?

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* 10. Blanchard Valley Center's mission statement is the following: BVC provides resources and supports that empower people with DD to live lives with meaning and purpose.  How effective is BVC at fulfilling this mission?

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