Exit this survey 2016 Meeters & Greeters M&G in Arrivals * 1. Who are you collecting from the Airport today? Family Friends Work College Other (please specify) * 2. Terminal Facilities Poor Satisfactory Excellent N/A What was your first impression of the terminal? What was your first impression of the terminal? Poor What was your first impression of the terminal? Satisfactory What was your first impression of the terminal? Excellent What was your first impression of the terminal? N/A Do you feel you could find your way around? Do you feel you could find your way around? Poor Do you feel you could find your way around? Satisfactory Do you feel you could find your way around? Excellent Do you feel you could find your way around? N/A How do you find the cleanliness of terminal facilities? How do you find the cleanliness of terminal facilities? Poor How do you find the cleanliness of terminal facilities? Satisfactory How do you find the cleanliness of terminal facilities? Excellent How do you find the cleanliness of terminal facilities? N/A How do you feel about the layout of the terminal? How do you feel about the layout of the terminal? Poor How do you feel about the layout of the terminal? Satisfactory How do you feel about the layout of the terminal? Excellent How do you feel about the layout of the terminal? N/A Comments/Suggestions on Terminal facilities? * 3. Do you know where the Café is situated? Yes No * 4. Why did you choose to wait in the arrivals hall over the café? * 5. How do you think we could entice yourself and others to wait in the Café? * 6. Did you know you can utilise our Website to view FIDS (Flight information Display)? Yes No * 7. Have you recently viewed our Mildura Airport website? Yes No Do you have any suggestions in relation to our Website? * 8. Have you recently viewed our Mildura Airport Facebook page? Yes No Do you have any suggestions in relation to our Facebook page? * 9. Traffic Flow & Car Park Poor Satisfactory Excellent N/A How did you find the traffic flow into the terminal/car park precinct? How did you find the traffic flow into the terminal/car park precinct? Poor How did you find the traffic flow into the terminal/car park precinct? Satisfactory How did you find the traffic flow into the terminal/car park precinct? Excellent How did you find the traffic flow into the terminal/car park precinct? N/A How well did you find the signage leading up to the car parks? How well did you find the signage leading up to the car parks? Poor How well did you find the signage leading up to the car parks? Satisfactory How well did you find the signage leading up to the car parks? Excellent How well did you find the signage leading up to the car parks? N/A How do you rate your experience with the car park system? How do you rate your experience with the car park system? Poor How do you rate your experience with the car park system? Satisfactory How do you rate your experience with the car park system? Excellent How do you rate your experience with the car park system? N/A Comments/Suggestions on traffic flow & carpark? Done
