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* 1. How helpful was our company representative when entering your order?

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* 2. How satisfied were you with the promptness of our delivery?

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* 3. Overall how satisfied are you with our service?

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* 4. How professional were our company drivers?

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* 5. Was our driver in uniform (company badge and shirt)

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* 6. In the past 12 months how many times have you used our service?

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* 7. Compared to our competitors are our prices higher, lower, or about the same?

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* 8. How likely is it that you would recommend our service?

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* 9. How likely are you to use our company again?

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* 10. What can we do to improve our service to you?

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