2026 huddl: Community group needs assessment

Help us best support you
huddl is an initiative designed to strengthen and support community groups, charitable organisations, and networks in Central Otago and Queenstown Lakes. By providing essential information, practical resources, guidance, and mentoring programmes, huddl is here to make life easier for community groups.

Since our launch in 2024, huddl has been growing and gaining momentum thanks to your involvement and support. We’d now love your input to help shape what comes next and ensure we continue to meet your needs. Through your feedback, we want to understand the challenges and barriers you’re currently facing and identify opportunities where huddl can provide practical solutions. Your insights will directly guide the resources, support, and training we offer moving forward.

huddl is governed by members of:

Alexandra Community House
Central Lakes Trust
Central Otago District Council
Cromwell & Districts Community Trust
Queenstown Lakes District Council
Sport Central
Whakatipu Hub

This survey will take approximately ten minutes to complete. Your responses are collected on an anonymous basis. Statistics, information and quotes may be shared with funders and other key stakeholders, but will not be reported in any way that will allow you or your organisation to be individually identified. At the end of the survey, you will have the option to share your details if you would like.
1.Which of the following best describes your organisation type? [select one option]
2.What locations(s) best describes where your organisation is primarily based? [select all that apply]
3.What is the structure of your organisation?
4.If you have a membership base, please provide an approximate estimation of the number of members associated with your organisation.
5.What is the approximate number of users or people who benefit from the services you provide?
6.If you are a membership organisation, what is the recent trend of your organisation's membership numbers or user base?
7.If you provide a community service, how is the level of demand changed in the last 12 months?
8.How long has your organisation existed (approximately)?
9.What are the typical age ranges of members and/or users? [select all that apply]
10.How many people are in your organisation's core committee?
11.Does your organisation have any paid employees?
12.If your organisation has paid employees, please enter the number of paid staff for each employment type.
13.Approximately how many regular volunteers assist your organisation?
14.Please rank your top 5 funding sources from 1 to 5, where 1 = Largest source of funding and 5 = Smallest source of funding

Leave any source blank if you do not receive funding from it.
15.Has your organisation jointly applied with one or more organisations on a funding proposal in the past year and was it successful?
16.If your funding proposal was successful, did you get the amount you applied for?
17.If your funding proposal was successful but the outcome was not worth the effort, why?
18.Since 2024 have you partnered with a new organisation or group to help deliver your services?
19.If Yes, briefly explain how you collaborated and was it beneficial?
20.If Yes, what were the biggest challenges?
21.If No, is there a reason?
22.What are the approximate annual operating expenses of your organisation? (how much does it cost to run each year?).
23.Pressure points:
On a scale of 1-4, with 1 being no pressure, and 4 being under extreme pressure, how would you rate each of the following aspects for your organisation?
No pressure
A little pressure
A lot of pressure
Extreme pressure
Administrative functions (including policies)
Committee / board recruitment & retention
Day to day operations
Facilities
Financial management / managing costs
Funding / fundraising
Health & safety
Member recruitment
Promotion & marketing
Running meetings
Social media
Strategic planning/Long term planning
Succession planning
Technology
Volunteer recruitment & retention
Wellbeing of volunteers / staff
24.Please provide any additional comments based on your answers to the Pressure Points above, particularly areas you identified as 'Extreme pressure'.
25.Would training for your volunteers or staff help with any pressure your organisation is feeling?
26.Which of the following areas would your volunteers or staff benefit from training in? [Select all that apply]
27.Do you measure your impact and outcomes?
28.If yes, please share how i.e. surveys or case studies.
29.How financially secure is your organisation?
30.Compared to 2024, are you better off, about the same or worse off financially?
31.Do you have a written plan for the future direction of the organisation? For example, a business plan, annual plan or strategic plan?
32.Does your organisation have a written health and safety policy?
33.How familiar are you with huddl and what we offer?
34.Which huddl services have you used or attended? (Select all that apply)
35.If you haven’t used any services, what’s the main reason?
36.If you have engaged with huddl services, how much value did the support or resources provide you or your group?
37.What (if anything) has been most helpful about huddl’s services?
38.What additional support or resources would you like to see from huddl?
39.Thank you for completing this survey. Do you have any other feedback for huddl to consider in supporting the community sector?
40.[Optional] Your responses have been collected on an anonymous basis. If you would like us to follow up with you on any responses, please provide your organisation name and your contact details in the box below.
Ngā mihi nui. Thank you for taking the time to complete this survey!