Proserpine Visitor Services – Business Feedback Survey

The Whitsundays Chamber of Commerce and Industry’s Proserpine Sub-Committee has created this survey to assess the business impacts of the:
  • Proserpine RV Park closure;
  • Visitor Information Centre closure; and
  • To explore new tourism opportunities for Proserpine and the region

The RV Park was closed due to unviable upgrade costs on leased land. Council has since shifted focus to developing Proserpine Dam as a tourism asset, which targets day visitors—unlike the RV Park’s transient travellers who regularly supported local businesses.

More recently, the Proserpine Visitor Information Centre at Whitsunday Gold closed.

Both closures appear to have occurred with little to no forward notice or consultation with the business community and may have impacted tourism visibility and visitor flow into the township.

This survey aims to gather ideas, evidence, and data from local businesses to help advocate for practical solutions that boost visitation and support the Proserpine economy.

This survey takes less than 15 minutes and is tailored specifically to local business priorities. All responses will be aggregated — no individual business data will be shared in the final report.

Have your say by Friday 29 August.

Thank you for having your say and helping us shape a stronger future for Proserpine’s visitor economy.

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* 1. Business Name:

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* 2. Industry Type (select one)

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* 3. When the RV Park opened on the 19 November 2019, did you notice an increase? (e.g., sales spike, more visitors)

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* 4. Did the RV Park closure on the 3rd of October 2023, affect your customer traffic and/or sales?

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* 5. Did customers or travellers mention the RV Park closure?

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* 6. Would reinstating a free RV Park benefit your business or Proserpine’s economy?

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* 7. If a Visitor Information Centre was located in the heart of Proserpine or integrated into a free RV Park, do you believe it would attract more tourists to stop and spend time in town?

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* 8. What initiatives could attract more tourists or overnight visitors to Proserpine?

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* 9. *Optional* If you would like to be contacted to discuss further, please provide your name and email:

Thank you for having your say in building better business conditions for the Whitsundays business community!

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