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NILs: Feedback Survey

2.

1.

Below are a series of statements regarding the SHAC workers. Please select an answer according to the degree you agree or disagree with each statement.

(Required.)
Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Agree
N/A
It was easy to contact my SHAC Worker when I needed to
I was satisfied with the support I received from my SHAC Worker
I felt the service I received from my SHAC Worker was non-judgemental
I felt I could trust my SHAC Worker to act in my best interests
I felt valued and heard by my SHAC Worker
I felt confident that information collected by my SHAC Worker was kept confidential and secure
Overall, my experience with SHAC was positive
2.What was the most useful/helpful thing about getting a NILs loan?(Required.)
3.What would you say to someone thinking about getting a NILs loan with SHAC?(Required.)
4.Please write any comments you have about your overall experience with SHAC and your SHAC worker.(Required.)
5.Are you happy for SHAC to share your comments from this survey on media/social media/to funding bodies, etc.? (information is de-identified)(Required.)