1.

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1.

Below are a series of statements regarding the SHAC workers. Please select an answer according to the degree you agree or disagree with each statement.

 (Required.)

  Disagree Somewhat Disagree Neutral Somewhat Agree Agree N/A
It was easy to contact my SHAC Worker when I needed to
I was satisfied with the support I received from my SHAC Worker
I felt the service I received from my SHAC Worker was non-judgemental
I felt I could trust my SHAC Worker to act in my best interests
I felt valued and heard by my SHAC Worker
I felt confident that information collected by my SHAC Worker was kept confidential and secure
Overall, my experience with SHAC was positive

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2. What was the most useful/helpful thing about getting a NILs loan? (Required.)

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3. What would you say to someone thinking about getting a NILs loan with SHAC? (Required.)

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4. Please write any comments you have about your overall experience with SHAC and your SHAC worker. (Required.)

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5. Are you happy for SHAC to share your comments from this survey on media/social media/to funding bodies, etc.? (information is de-identified) (Required.)

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