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Customer Satisfaction Survey

Goodwill aims to provide incredible value on quality items and to serve our customers with exceptional customer service. Please take a moment to give feedback on your recent shopping experience. Completing this survey enters you into our monthly drawing for a $25 Goodwill gift card. Winners are selected at random, and no purchase is necessary.

Goodwill will not share, sell, or exchange customer information for third party fundraising or marketing purposes.
1.Please provide your contact information.(Required.)
2.What store location did you visit?(Required.)
3.Enter your receipt number, Enter N/A if you don't have one.(Required.)
4.What date did you shop?(Required.)
Please provide the date from your receipt
5.Are you a Club Goodwill Loyalty Club member?(Required.)
6.Were shopping carts or baskets available for use? (Required.)
7.Please rank the following:(Required.)
Poor
Fair
Average
Good
Excellent
Customer Service
Store Cleanliness
Store Layout & Organization
Quality of Merchandise
Value for your money
Ease of Checkout
Overall Satisfaction with Shopping Experience
8.
On a scale of 0 to 10,
How likely is it that you would recommend Goodwill to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likelyExtremely likely
9.Are there any further insights you'd like to share?
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