Customer Satisfaction Survey Goodwill aims to provide incredible value on quality items and to serve our customers with exceptional customer service. Please take a moment to give feedback on your recent shopping experience. Completing this survey enters you into our monthly drawing for a $25 Goodwill gift card. Winners are selected at random, and no purchase is necessary.Goodwill will not share, sell, or exchange customer information for third party fundraising or marketing purposes. Question Title * 1. Please provide your contact information. First Name Last Name ZIP/Postal Code Email Address Phone Number Question Title * 2. What store location did you visit? Avon Bloomfield Bridgeport Brookfield Danbury Enfield Fairfield Glastonbury Manchester Milford Monroe New Milford Newington Norwalk Oxford Shelton Stamford - Elm Street Stamford - West Broad Street Torrington Waterbury Westport Question Title * 3. Enter your receipt number, Enter N/A if you don't have one. Question Title * 4. What date did you shop? Please provide the date from your receipt Date Question Title * 5. Are you a Club Goodwill Loyalty Club member? Yes No Question Title * 6. Were shopping carts or baskets available for use? Yes No Question Title * 7. Please rank the following: Poor Fair Average Good Excellent Customer Service Customer Service Poor Customer Service Fair Customer Service Average Customer Service Good Customer Service Excellent Store Cleanliness Store Cleanliness Poor Store Cleanliness Fair Store Cleanliness Average Store Cleanliness Good Store Cleanliness Excellent Store Layout & Organization Store Layout & Organization Poor Store Layout & Organization Fair Store Layout & Organization Average Store Layout & Organization Good Store Layout & Organization Excellent Quality of Merchandise Quality of Merchandise Poor Quality of Merchandise Fair Quality of Merchandise Average Quality of Merchandise Good Quality of Merchandise Excellent Value for your money Value for your money Poor Value for your money Fair Value for your money Average Value for your money Good Value for your money Excellent Ease of Checkout Ease of Checkout Poor Ease of Checkout Fair Ease of Checkout Average Ease of Checkout Good Ease of Checkout Excellent Overall Satisfaction with Shopping Experience Overall Satisfaction with Shopping Experience Poor Overall Satisfaction with Shopping Experience Fair Overall Satisfaction with Shopping Experience Average Overall Satisfaction with Shopping Experience Good Overall Satisfaction with Shopping Experience Excellent Question Title * 8. How likely is it that you would recommend Goodwill to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 9. Are there any further insights you'd like to share? Page1 / 1 100% of survey complete. Done
