Quality Accounts

Consultation on priorites for improvement

The Rotherham NHS Foundation Trust is committed to delivering high standards of care and a first class service to those it serves.

To help fulfil this mission the Trust is asking for your feedback on the services it delivers at its many bases which include Rotherham Hospital, BreathingSpace, Park Rehabilitation Centre, Rotherham Community Health Centre, locations across the community and in patients’ homes. This feedback will help to influence the Trust’s Quality Accounts.

The Trust publishes its Quality Accounts annually and these are designed to inform patients and service users, carers, staff and members of the public about the steps the Trust is taking to continually improve the quality of care provided.

The Rotherham NHS foundation Trust will publish the next Quality Accounts in June 2015, reporting on progress against quality improvement priorities over the last year and announcing the priorities for improvement over the coming year. It is important that quality improvement goals reflect the wishes of the population the Trust serves.

Alongside the Quality Accounts, the Trust collects feedback from many other sources throughout the year, including through the Friends and Family Test which asks whether patients would recommend the service they have received from the Trust to their friends and family, should they need similar care or treatment, for example.

Today, the Trust would like to ask for your help in ensuring its Quality Accounts cover information that is important to you. Thank you for finding a few minutes of your time to complete this short questionnaire.

Question Title

* 1. Are you aware that The Rotherham NHS Foundation Trust (TRFT) publishes an annual Quality Account?

Yes

Question Title

* 2. If yes, have you ever read TRFT's Quality Account?

Yes

Question Title

* 3. Last year TRFT focused on the following priorities:
• Reduction of mortality rates
• Elimination of avoidable pressure ulcers
• Elimination of avoidable falls which result in harm to patients
• Extending the roll out of the Friends and Family test
• Achievement of national waiting time targets:
- Cancer waiting time targets
- A&E waiting time target
- 18 week referral to treatment target

Do you agree that these were the right areas for focus for last year?

Yes

To some extent (please expand on your answer)

Question Title

* 4. Do you think we should continue to focus on these areas next year (2015/16)?

	Yes	No
Reduction of mortality rates	Reduction of mortality rates Yes	Reduction of mortality rates No
Elimination of avoidable pressure ulcers	Elimination of avoidable pressure ulcers Yes	Elimination of avoidable pressure ulcers No
Elimination of avoidable falls which result in harm to patients	Elimination of avoidable falls which result in harm to patients Yes	Elimination of avoidable falls which result in harm to patients No
Achievement of national waiting time targets,	Achievement of national waiting time targets, Yes	Achievement of national waiting time targets, No
Extending the roll out to the Friends and Family test	Extending the roll out to the Friends and Family test Yes	Extending the roll out to the Friends and Family test No

Question Title

* 5. Please rank these priorities with the one that is most important to you as number 1

Elimination of avoidable pressure ulcers

Achievement of national waiting time targets,

Extending the roll out to the Friends and Family test

Elimination of avoidable falls which result in harm to patients

Reduction of mortality rates

Question Title

* 1. Are you aware that The Rotherham NHS Foundation Trust (TRFT) publishes an annual Quality Account?

Question Title

* 2. If yes, have you ever read TRFT's Quality Account?

Question Title

Question Title

* 4. Do you think we should continue to focus on these areas next year (2015/16)?

Question Title

* 5. Please rank these priorities with the one that is most important to you as number 1

Question Title

* 6. Would you like to suggest another area for quality improvement which we should include in next year's Quality Accounts?