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* 2. PLEASE INDICATE YOUR AGE

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* 3. PLEASE INDICATE YOUR GENDER

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* 4. PLEASE INDICATE YOUR RACE

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* 5. EMPLOYMENT STATUS

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* 6. HOW OFTEN DO YOU USE PICK?

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* 7. WHAT ARE THE MAIN PURPOSES OF YOUR TRIPS?

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* 8. HOW DO YOU SCHEDULE YOUR PICK TRIP?

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* 9. WOULD YOU LIKE TO USE PICK DURING THE DAY INSTEAD OF YOUR REGULAR TRANSIT SERVICE?

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* 10. HAS PICK IMPROVED YOUR QUALITY OF LIFE?

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* 11. HOW DOES PICK SERVICES AFFECT YOUR FAMILY?

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* 12. PLEASE SELECT THE ANSWER THAT BEST DESCRIBES YOUR SATISFACTION WITH PICK IN EACH AREA:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied 
Ease of Getting Information
Ease of using the Uber App to Schedule a Ride
Ease of using the Call Center to Schedule a Ride
Courtesy of Driver
Cleanliness of Vehicles (inside and outside)
Sense of Personal Safety
Vehicle On Time Performance
Comfort Level
Service Hours Offered

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* 13. DID YOU HAVE ANY BARRIERS THAT PREVENT YOU FROM ACCESSING PICK SERVICES?

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* 14. HOW DID YOU LEARN ABOUT PICK?

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* 15. DO YOU HAVE ANY SUGGESTIONS HOW WE COULD IMPROVE THE SERVICES WE PROVIDED TO YOU? 

0 of 15 answered
 

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