Somerset Public Library Community Survey

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* 1. How often do you use the Somerset Public Library?

Daily

Weekly

Monthly

Sometimes

Never

Other (please specify)

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* 2. In the past 12 months, have you or your family visited the library to (Check all that apply)

Check out books

Check out DVDs

Check out music

Check out audiobooks

Check out a hotspot

Use a computer

Use the library’s Wi-Fi

Look at an exhibit

Use the printer/copier/scanner or fax machine

Read a newspaper or magazine

Study or do homework

Get information/research

Research local history/genealogy

Attend a children’s program

Attend an adult program

Use a meeting space

I haven’t used the library

Other (please specify)

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* 3. Do you have a library card?

Yes

Not sure

Other (please specify)

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* 4. If you don’t use the Somerset Public Library regularly, why not? (Check all that apply)

The library hours are not convenient for me

The library is too far away

I buy my own books/magazines/movies/music

I don’t know where the library is located

I don’t know what the library has to offer me

The library doesn’t have what I need

It’s too difficult to get a library card

The library’s loan polices are too restrictive

The library does not offer services I want

The library programs are not offered at a convenient time

I’m too busy with other things

I use a different public library, please list below

Other (please specify)

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* 5. Please rate your level of satisfaction with the following based upon your experience with Somerset Public Library:

	Very Satisfied	Somewhat Satisfied	Somewhat Dissatisfied	Very Dissatisfied	Have Not Used
Library hours	Library hours Very Satisfied	Library hours Somewhat Satisfied	Library hours Somewhat Dissatisfied	Library hours Very Dissatisfied	Library hours Have Not Used
Ease of physical access to the library	Ease of physical access to the library Very Satisfied	Ease of physical access to the library Somewhat Satisfied	Ease of physical access to the library Somewhat Dissatisfied	Ease of physical access to the library Very Dissatisfied	Ease of physical access to the library Have Not Used
Quality of the facility	Quality of the facility Very Satisfied	Quality of the facility Somewhat Satisfied	Quality of the facility Somewhat Dissatisfied	Quality of the facility Very Dissatisfied	Quality of the facility Have Not Used
Helpfulness of the staff	Helpfulness of the staff Very Satisfied	Helpfulness of the staff Somewhat Satisfied	Helpfulness of the staff Somewhat Dissatisfied	Helpfulness of the staff Very Dissatisfied	Helpfulness of the staff Have Not Used
Knowledge of the staff	Knowledge of the staff Very Satisfied	Knowledge of the staff Somewhat Satisfied	Knowledge of the staff Somewhat Dissatisfied	Knowledge of the staff Very Dissatisfied	Knowledge of the staff Have Not Used
Library’s website	Library’s website Very Satisfied	Library’s website Somewhat Satisfied	Library’s website Somewhat Dissatisfied	Library’s website Very Dissatisfied	Library’s website Have Not Used
Selection of adult books	Selection of adult books Very Satisfied	Selection of adult books Somewhat Satisfied	Selection of adult books Somewhat Dissatisfied	Selection of adult books Very Dissatisfied	Selection of adult books Have Not Used
Selection of children’s books	Selection of children’s books Very Satisfied	Selection of children’s books Somewhat Satisfied	Selection of children’s books Somewhat Dissatisfied	Selection of children’s books Very Dissatisfied	Selection of children’s books Have Not Used
Selection of teen books	Selection of teen books Very Satisfied	Selection of teen books Somewhat Satisfied	Selection of teen books Somewhat Dissatisfied	Selection of teen books Very Dissatisfied	Selection of teen books Have Not Used
Selection of newspapers/magazines	Selection of newspapers/magazines Very Satisfied	Selection of newspapers/magazines Somewhat Satisfied	Selection of newspapers/magazines Somewhat Dissatisfied	Selection of newspapers/magazines Very Dissatisfied	Selection of newspapers/magazines Have Not Used
Selection of movies	Selection of movies Very Satisfied	Selection of movies Somewhat Satisfied	Selection of movies Somewhat Dissatisfied	Selection of movies Very Dissatisfied	Selection of movies Have Not Used
Selection of audiobooks	Selection of audiobooks Very Satisfied	Selection of audiobooks Somewhat Satisfied	Selection of audiobooks Somewhat Dissatisfied	Selection of audiobooks Very Dissatisfied	Selection of audiobooks Have Not Used
Programs for adults	Programs for adults Very Satisfied	Programs for adults Somewhat Satisfied	Programs for adults Somewhat Dissatisfied	Programs for adults Very Dissatisfied	Programs for adults Have Not Used
Programs for children	Programs for children Very Satisfied	Programs for children Somewhat Satisfied	Programs for children Somewhat Dissatisfied	Programs for children Very Dissatisfied	Programs for children Have Not Used
Programs for teens	Programs for teens Very Satisfied	Programs for teens Somewhat Satisfied	Programs for teens Somewhat Dissatisfied	Programs for teens Very Dissatisfied	Programs for teens Have Not Used
Times & schedules for library programs	Times & schedules for library programs Very Satisfied	Times & schedules for library programs Somewhat Satisfied	Times & schedules for library programs Somewhat Dissatisfied	Times & schedules for library programs Very Dissatisfied	Times & schedules for library programs Have Not Used
Availability of internet computers	Availability of internet computers Very Satisfied	Availability of internet computers Somewhat Satisfied	Availability of internet computers Somewhat Dissatisfied	Availability of internet computers Very Dissatisfied	Availability of internet computers Have Not Used
Availability of meeting rooms	Availability of meeting rooms Very Satisfied	Availability of meeting rooms Somewhat Satisfied	Availability of meeting rooms Somewhat Dissatisfied	Availability of meeting rooms Very Dissatisfied	Availability of meeting rooms Have Not Used
History and genealogy room services	History and genealogy room services Very Satisfied	History and genealogy room services Somewhat Satisfied	History and genealogy room services Somewhat Dissatisfied	History and genealogy room services Very Dissatisfied	History and genealogy room services Have Not Used
Quiet places to work/read/study	Quiet places to work/read/study Very Satisfied	Quiet places to work/read/study Somewhat Satisfied	Quiet places to work/read/study Somewhat Dissatisfied	Quiet places to work/read/study Very Dissatisfied	Quiet places to work/read/study Have Not Used
Overall, what is your level of satisfaction with the library?	Overall, what is your level of satisfaction with the library? Very Satisfied	Overall, what is your level of satisfaction with the library? Somewhat Satisfied	Overall, what is your level of satisfaction with the library? Somewhat Dissatisfied	Overall, what is your level of satisfaction with the library? Very Dissatisfied	Overall, what is your level of satisfaction with the library? Have Not Used

Other (please specify)

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* 6. Please share how strongly you agree or disagree with these statements about Somerset Public Library.

	Strongly Agree	Agree Somewhat	Neither Agree or Disagree	Disagree Somewhat	Strongly Disagree
The library is important to the community.	The library is important to the community. Strongly Agree	The library is important to the community. Agree Somewhat	The library is important to the community. Neither Agree or Disagree	The library is important to the community. Disagree Somewhat	The library is important to the community. Strongly Disagree
The library is important to me and my family.	The library is important to me and my family. Strongly Agree	The library is important to me and my family. Agree Somewhat	The library is important to me and my family. Neither Agree or Disagree	The library is important to me and my family. Disagree Somewhat	The library is important to me and my family. Strongly Disagree
A good library enhances quality of life in the community.	A good library enhances quality of life in the community. Strongly Agree	A good library enhances quality of life in the community. Agree Somewhat	A good library enhances quality of life in the community. Neither Agree or Disagree	A good library enhances quality of life in the community. Disagree Somewhat	A good library enhances quality of life in the community. Strongly Disagree
The library provides important services for adults.	The library provides important services for adults. Strongly Agree	The library provides important services for adults. Agree Somewhat	The library provides important services for adults. Neither Agree or Disagree	The library provides important services for adults. Disagree Somewhat	The library provides important services for adults. Strongly Disagree
The library provides important services for children and teens.	The library provides important services for children and teens. Strongly Agree	The library provides important services for children and teens. Agree Somewhat	The library provides important services for children and teens. Neither Agree or Disagree	The library provides important services for children and teens. Disagree Somewhat	The library provides important services for children and teens. Strongly Disagree
The library supports local businesses.	The library supports local businesses. Strongly Agree	The library supports local businesses. Agree Somewhat	The library supports local businesses. Neither Agree or Disagree	The library supports local businesses. Disagree Somewhat	The library supports local businesses. Strongly Disagree
The library supports local organizations.	The library supports local organizations. Strongly Agree	The library supports local organizations. Agree Somewhat	The library supports local organizations. Neither Agree or Disagree	The library supports local organizations. Disagree Somewhat	The library supports local organizations. Strongly Disagree
The library promotes connection to others.	The library promotes connection to others. Strongly Agree	The library promotes connection to others. Agree Somewhat	The library promotes connection to others. Neither Agree or Disagree	The library promotes connection to others. Disagree Somewhat	The library promotes connection to others. Strongly Disagree
The library helps people find information they can trust	The library helps people find information they can trust Strongly Agree	The library helps people find information they can trust Agree Somewhat	The library helps people find information they can trust Neither Agree or Disagree	The library helps people find information they can trust Disagree Somewhat	The library helps people find information they can trust Strongly Disagree

Other (please specify)

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* 7. What types of services would you like to see the library offer that it is not offering now?

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* 8. What improvements to the library building/space would you like to see?

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* 9. What kinds of library events would be of interest to you and/or your family?

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* 10. What other information would you like to share with us?

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* 11. Where do you reside?

Village of Somerset

Town of Somerset

Town of St. Joseph

Town of Star Prairie

Other (please specify)

50% of survey complete.