Crew 360 Degree Stakeholder Survey

 
100% of survey complete.

We need your comments, criticisms and ideas to help us improve the services Crew offers. Please take 5 minutes to complete this questionnaire as fully and frankly as possible - thank you.

* 1. Please tell us about the organsiation you work for by ticking the most appropriate box

* 2. How approachable did you find the first person at Crew you made contact with?

* 3. Was your request met on your first contact?

* 4. If 'yes' how satisfied were you with the response?

* 5. If your request was not met fully during the first contact with crew, how promptly did someone get back in touch to resolve your request?

* 6. Please answer this question only if you have referred or signposted someone with a dual diagnosis (ie mental health issues and problematic psycho-stimulant use) to Crew counselling services. If not, please proceed to question 7.

Please tell us about the outcomes and impacts you have observed in clients attitudes and behaviour after counselling.

  No clients A small number of clients A reasonable number of clients A good number of clients Most clients
Clients have reduced their problematic use of psycho-stimulant drugs since accessing counselling.
Clients have stabilised their use of psycho-stimulant drugs since accessing counselling.
Clients have stopped using psycho-stimulant drugs since accessing counselling.
Clients are more aware of the health risks of psychostimulant drugs following counselling.
Clients are more aware of harm reduction techniques to reduce the health risks of psychostimulant drugs following counselling.
Clients are more likley to use harm reduction techniques to reduce the health risks of psychostimulant drugs following counselling.
Clients feel more positive following counselling.

* 7. Crew services include Outreach (1-2-1 crisis support, advice and information at music festivals and club night events) the Crew Shop (free sexual health; Blood Bourne Virus testing; drugs and alcohol advice and information; DJ workshops) volunteering opportunities and information on our website (www.crew2000.org.uk). Please tell us about the impact you think these services have on our clients.

  Never Rarely Occasionally Frequently Very frequently
I have observed that people have increased their awareness of sources of support on drug/alcohol issues (psycho-stimulants and poly drug use) after accessing Crew services.
I have observed people using drugs and alcohol taking fewer risks after accessing Crew services.
I have observed people feeling more supported to improve their physical and mental health (at any stage on the journey to recovery) as a result of engaging with Crew services.
I have observed people feeling more able to sustain positive life choices such as work, education or training as a result of accessing Crew services or volunteering.
I have observed people's increased awareness of the impact of excessive or uncrontrolled drug or alcohol use on physical health as a result of accessing Crew services or volunteering.
I have observed people feeling more motivated to pursue a positive and healthy life as a result of accessing Crew services or volunteering.
I have observed peer educators becoming more skilled and knowledgeable to support others on drug and alcohol issues, in particular on psycho-stimulant and poly drug use.

* 8. Do you think Crew's Outreach work (at festivals and dance music events around Scotland) the Crew Shop on Cockburn Street and our website (www.crew2000.org.uk) enable people to access information on psycho-stimulant drugs and poly drug use more quickly than would otherwise be possible?

* 9. Do you think Crew's Outreach work (at festivals and dance music events around Scotland) the Crew Shop on Cockburn Street and our website (www.crew2000.org.uk) enable people to access information on psycho-stimulant drugs and poly drug use in ways which appeal to their culture more than other sources?

* 10. If you have worked in partnership with Crew this year, please tell us what form this took

* 11. If you did work in partnership with Crew, please tick all the statements below which you feel reflect the experience

* 12. How do you think Crew could improve its services?

* 13. Thank you very much for telling us what you think.

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