THANK YOU FOR YOUR FEEDBACK Survey

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* 1. How long did you use Tiege Hanely products?

Less than 1 month

1 - 3 months

3 - 6 months

6 - 12 months

More than 12 months

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* 2. Which level were you subscribed to?

Skin Care System Level 1

Skin Care System Level 2

Skin Care System Level 3

Acne System Level 1

Acne System Level 2

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* 3. Is Tiege Hanley your first experience using men's skin care products?

Yes

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* 4. What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

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* 5. Can you tell us what you think about our products?

	WASH	SCRUB	AM moisturizer	PM moisturizer	EYES	SUPER SERUM	ACNE
Favorite	Favorite WASH	Favorite SCRUB	Favorite AM moisturizer	Favorite PM moisturizer	Favorite EYES	Favorite SUPER SERUM	Favorite ACNE
Least Favorite	Least Favorite WASH	Least Favorite SCRUB	Least Favorite AM moisturizer	Least Favorite PM moisturizer	Least Favorite EYES	Least Favorite SUPER SERUM	Least Favorite ACNE
Runs Out First	Runs Out First WASH	Runs Out First SCRUB	Runs Out First AM moisturizer	Runs Out First PM moisturizer	Runs Out First EYES	Runs Out First SUPER SERUM	Runs Out First ACNE
Always Have Too Much	Always Have Too Much WASH	Always Have Too Much SCRUB	Always Have Too Much AM moisturizer	Always Have Too Much PM moisturizer	Always Have Too Much EYES	Always Have Too Much SUPER SERUM	Always Have Too Much ACNE

Do you have any other insights you'd like to tell us?

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* 6. Have you used any of these features in your Tiege Hanley account?

Updated Payment Information

Changed Delivery Frequency

Updated Shipping Address

Changed Next Delivery Date

Switched to a Different Level

None of the Above

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* 7. What is your main reason for cancelling?

I don't need skincare at this time

I don't like the products

I don't want a subscription

I had issues with shipping or delivery

I have too much product

I had a bad reaction

I'm switching to something else

The price is out of my budget

I'm not seeing results / No noticeable change

Other

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* 8. Anything else you'd like to add?

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* 9. What would it take for you to consider reactivating your subscription in the future?

Nothing could change my mind

I would consider reactivating my subscription if... (please specify what would convince you to reactive in the box below)

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* 10. We really appreciate your feedback. Would you be willing to correspond via email if we were to have some follow-up questions?

Yes

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* 1. How long did you use Tiege Hanely products?

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* 2. Which level were you subscribed to?

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* 3. Is Tiege Hanley your first experience using men's skin care products?

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* 4. What is your age?

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* 5. Can you tell us what you think about our products?

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* 6. Have you used any of these features in your Tiege Hanley account?

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* 7. What is your main reason for cancelling?

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* 8. Anything else you'd like to add?

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* 9. What would it take for you to consider reactivating your subscription in the future?

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* 10. We really appreciate your feedback. Would you be willing to correspond via email if we were to have some follow-up questions?

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* 11. If yes, please enter your email address: