* 1. What day and time did you contact our general phone line (866-844-8671)?

* 2. What was the name of the CalHR Service Agent who assisted you?

* 3. How satisfied were you on the informational topics available through the CalHR Phone system?

* 4. What was your wait time on the phone before a CalHR Service Agent was available to assist you?

* 5. How satisfied were you on your wait time to speak to a CalHR Service Agent?

* 6. How satisfied were you with the Professionalism of your CalHR Service Agent?

* 7. How satisfied are you with the resolution to your issue(s) that were addressed with the CalHR Service Agent?

* 8. Overall, how satisfied were you with your experience with CalHR?

* 9. Do you have any suggestions for how we can better serve our public?

* 10. If you would like to receive a follow up from our management team, please provide your name and contact information below:

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