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1. Please confirm your contact information: (Required.)

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2. What best describes your role? (Required.)

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3. True or false? The OSC enables you to post status updates to your social networking account from within Outlook.

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4. What file format is used for RSS content?

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5. To subscribe to an RSS, change the Outlook view from shortcuts to folders.

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6. Periodically, you should check the _______ _______ folder to make sure legitimate e-mail messages weren’t stored there. Then you should empty this folder.

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7. When you’re using the Clean Up function, what three options can you choose from to specify which locations to clean up (multiple answers)?

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8. Which of the following is the term for the process of storing old messages in a separate file on your computer?

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9. How do you open an original item recorded by the Journal?

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10. How do you save a note?

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11. What is the default view for the Journal folder?

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12. In addition to publishing your calendar to Office.com, Outlook enables you to publish your calendar to any _________-capable Web server.

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13. By default, when sharing contacts, recipients can ______ your contacts, but not ______ them.

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14. To export contacts, click the File tab and then click Open & Export. Which button do you click next?

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15. When you’re composing your mail merge document, which button do you click to temporarily view live data in place of the merge fields?

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16. How do you display the Developer tab?

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17. True or false? Outlook manages all stages of a mail merge operation.

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