Is Asheville Women's Medical Center the provider you usually see if you need a check-up, want advice about a OB or GYN  health problem ?

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* 1. Is Asheville Women's Medical Center the provider you usually see if you need a check-up, want advice about a OB or GYN  health problem ?

How long have you been going to Asheville Women's Medical Center?

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* 2. How long have you been going to Asheville Women's Medical Center?

In the last 12 months, how many times did you visit Asheville Women's Medical Center?

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* 3. In the last 12 months, how many times did you visit Asheville Women's Medical Center?

In the last 12 months, did you phone Asheville Women's Medical Center’s office to get an appointment for an illness, injury, or condition that needed care right away?

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* 4. In the last 12 months, did you phone Asheville Women's Medical Center’s office to get an appointment for an illness, injury, or condition that needed care right away?

In the last 12 months, when you phoned Asheville Women's Medical Center’s office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?

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* 5. In the last 12 months, when you phoned Asheville Women's Medical Center’s office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?

In the last 12 months, did you make any appointments for a check-up or routine care with Asheville Women's Medical Center?

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* 6. In the last 12 months, did you make any appointments for a check-up or routine care with Asheville Women's Medical Center?

In the last 12 months, when you made an appointment for a check-up or routine care with Asheville Women's Medical Center, how often did you get an appointment as soon as you needed?

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* 7. In the last 12 months, when you made an appointment for a check-up or routine care with Asheville Women's Medical Center, how often did you get an appointment as soon as you needed?

In the last 12 months, did you phone Asheville Women's Medical Center’s office with a medical question during regular office hours?

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* 8. In the last 12 months, did you phone Asheville Women's Medical Center’s office with a medical question during regular office hours?

In the last 12 months, when you phoned Asheville Women's Medical Center’s office during regular office hours, how often did you get an answer to your medical question that same day?

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* 9. In the last 12 months, when you phoned Asheville Women's Medical Center’s office during regular office hours, how often did you get an answer to your medical question that same day?

In the last 12 months, did you phone Asheville Women's Medical Center’s office with a medical question after regular office hours?

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* 10. In the last 12 months, did you phone Asheville Women's Medical Center’s office with a medical question after regular office hours?

In the last 12 months, when you phoned Asheville Women's Medical Center’s office after regular office hours, how often did you get an answer to your medical question as soon as you needed?

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* 11. In the last 12 months, when you phoned Asheville Women's Medical Center’s office after regular office hours, how often did you get an answer to your medical question as soon as you needed?

Wait time includes time spent in the waiting room and exam room. In the last 12 months, how often did you see Asheville Women's Medical Center within 15 minutes of your appointment time?

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* 12. Wait time includes time spent in the waiting room and exam room. In the last 12 months, how often did you see Asheville Women's Medical Center within 15 minutes of your appointment time?

How long has it been since your most recent visit with Asheville Women's Medical Center?

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* 13. How long has it been since your most recent visit with Asheville Women's Medical Center?

Wait time includes time spent in the waiting room and exam room. During your most recent visit, did you see Asheville Women's Medical Center within 15 minutes of your appointment time?

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* 14. Wait time includes time spent in the waiting room and exam room. During your most recent visit, did you see Asheville Women's Medical Center within 15 minutes of your appointment time?

During your most recent visit, did Asheville Women's Medical Center explain things in a way that was easy to understand?

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* 15. During your most recent visit, did Asheville Women's Medical Center explain things in a way that was easy to understand?

During your most recent visit, did Asheville Women's Medical Center listen carefully to you?

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* 16. During your most recent visit, did Asheville Women's Medical Center listen carefully to you?

During your most recent visit, did you talk with Asheville Women's Medical Center about any health questions or concerns?

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* 17. During your most recent visit, did you talk with Asheville Women's Medical Center about any health questions or concerns?

During your most recent visit, did Asheville Women's Medical Center give you easy to understand information about these health questions or concerns?

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* 18. During your most recent visit, did Asheville Women's Medical Center give you easy to understand information about these health questions or concerns?

During your most recent visit, did Asheville Women's Medical Center seem to know the important information about your medical history?

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* 19. During your most recent visit, did Asheville Women's Medical Center seem to know the important information about your medical history?

During your most recent visit, did Asheville Women's Medical Center show respect for what you had to say?

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* 20. During your most recent visit, did Asheville Women's Medical Center show respect for what you had to say?

During your most recent visit, did Asheville Women's Medical Center spend enough time with you?

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* 21. During your most recent visit, did Asheville Women's Medical Center spend enough time with you?

During your most recent visit, did Asheville Women's Medical Center order a blood test, x-ray, or other test for you?

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* 22. During your most recent visit, did Asheville Women's Medical Center order a blood test, x-ray, or other test for you?

Did someone from Asheville Women's Medical Center’s office follow up to give you those results?

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* 23. Did someone from Asheville Women's Medical Center’s office follow up to give you those results?

Using any number from 0 to 10, where 0 is the worst provider possible and 10 is the best provider possible, what number would you use to rate Asheville Women's Medical Center?

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* 24. Using any number from 0 to 10, where 0 is the worst provider possible and 10 is the best provider possible, what number would you use to rate Asheville Women's Medical Center?

  10 Best provider possible 9 8 7 6 5 4 3 2 1 0 Worst provider possible
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Would you recommend Asheville Women's Medical Center’s office to your family and friends?

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* 25. Would you recommend Asheville Women's Medical Center’s office to your family and friends?

During your most recent visit, were clerks and receptionists at Asheville Women's Medical Center’s office as helpful as you thought they should be?

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* 26. During your most recent visit, were clerks and receptionists at Asheville Women's Medical Center’s office as helpful as you thought they should be?

During your most recent visit, did clerks and receptionists at Asheville Women's Medical Center’s office treat you with courtesy and respect?

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* 27. During your most recent visit, did clerks and receptionists at Asheville Women's Medical Center’s office treat you with courtesy and respect?

In general, how would you rate your overall health?

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* 28. In general, how would you rate your overall health?

What is your age?

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* 29. What is your age?

What is the highest grade or level of school that you have completed?

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* 30. What is the highest grade or level of school that you have completed?

Are you of Hispanic or Latino origin or descent?

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* 31. Are you of Hispanic or Latino origin or descent?

What is your race? Mark one or more.

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* 32. What is your race? Mark one or more.

Did someone help you complete this survey? If no, skip to question 35

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* 33. Did someone help you complete this survey? If no, skip to question 35

How did that person help you? Mark one or more.

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* 34. How did that person help you? Mark one or more.

Would you be interested in using our "Credit Card on File" option to cover your out of pocket healthcare expenses ?  This option allows you to securely store your credit or HSA card information (no employee has any access to your data) & allows you ease in paying deductibles & copays after your insurance processes your claim.

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* 35. Would you be interested in using our "Credit Card on File" option to cover your out of pocket healthcare expenses ?  This option allows you to securely store your credit or HSA card information (no employee has any access to your data) & allows you ease in paying deductibles & copays after your insurance processes your claim.

Which healthcare provider do you usually see ?

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* 36. Which healthcare provider do you usually see ?

What location do you usually visit ?

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* 37. What location do you usually visit ?

Were you aware that Asheville Women's offers state of the art 3D Mammography and Automated Whole Breast Ultrasound (for patients with dense breast tissue) at our Asheland Ave location ?

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* 38. Were you aware that Asheville Women's offers state of the art 3D Mammography and Automated Whole Breast Ultrasound (for patients with dense breast tissue) at our Asheland Ave location ?

Do you have any additional comments or concerns ?

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* 39. Do you have any additional comments or concerns ?

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