Thank you for taking time to complete this survey. Your feedback is very valuable to us as we strive to streamline and improve our patient experience. Your responses are anonymous.

How easy was it to get through by phone?/¿Con cuanta facilidad pudo communicarse atraves del teléfono?

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* 3. How easy was it to get through by phone?/¿Con cuanta facilidad pudo communicarse atraves del teléfono?

Do our hours of operation meet your needs?/¿Son convenientes a su necesidad nuestras horas de visita?

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* 4. Do our hours of operation meet your needs?/¿Son convenientes a su necesidad nuestras horas de visita?

If you left a message with us, was your call returned within 3 days?/¿Si dejó un mensaje, se le regreso la llamada dentro de3 dias?
 

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* 5. If you left a message with us, was your call returned within 3 days?/¿Si dejó un mensaje, se le regreso la llamada dentro de3 dias?
 

Was the waiting room time reasonable?/¿Fué razonable el tiempo que estuvo en la sala de espera?

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* 6. Was the waiting room time reasonable?/¿Fué razonable el tiempo que estuvo en la sala de espera?

Was the time in the exam room reasonable?/¿Fué razonable el tiempo que estuvo en el cuarto de examen?

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* 7. Was the time in the exam room reasonable?/¿Fué razonable el tiempo que estuvo en el cuarto de examen?

How well did your provider listen to you and answer your questions?/¿Cuan bien su proveedor lo escucho y contesto sus preguntas?

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* 8. How well did your provider listen to you and answer your questions?/¿Cuan bien su proveedor lo escucho y contesto sus preguntas?

Did your provider talk to you about specific goals for your health?/¿Le hablo su proveedor de salud sobre metas especificas para su salud?

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* 9. Did your provider talk to you about specific goals for your health?/¿Le hablo su proveedor de salud sobre metas especificas para su salud?

Have we helped you find other services you need that we don’t offer?/¿Le hemos ayudado a encontrar otros servicios que usted necesita y nosotros no ofrecemos?

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* 10. Have we helped you find other services you need that we don’t offer?/¿Le hemos ayudado a encontrar otros servicios que usted necesita y nosotros no ofrecemos?

Do you feel we helped you make healthy lifestyle choices?/¿Siente que le ayudamos a escoger un estilo de vida saludable?

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* 11. Do you feel we helped you make healthy lifestyle choices?/¿Siente que le ayudamos a escoger un estilo de vida saludable?

Was your Nurse/Medical Assistant/Dental Assistant friendly and courteous?/¿Fué amigable y amable la Enfermera/Assistente Médico/Asistente Dental?

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* 12. Was your Nurse/Medical Assistant/Dental Assistant friendly and courteous?/¿Fué amigable y amable la Enfermera/Assistente Médico/Asistente Dental?

Did s/he respect your privacy?/¿Respetó su privacidad?

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* 13. Did s/he respect your privacy?/¿Respetó su privacidad?

Do you feel s/he listened to you and answered your questions?/¿Siente que le escucho y contesto sus preguntas?

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* 14. Do you feel s/he listened to you and answered your questions?/¿Siente que le escucho y contesto sus preguntas?

Were the Front Office/Registration Staff friendly and courteous?/¿Fueron las oficinistas y el personal de registación amistosas y amables?

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* 15. Were the Front Office/Registration Staff friendly and courteous?/¿Fueron las oficinistas y el personal de registación amistosas y amables?

How clean was the facility?/¿Cuan limpia estaba la facilidad u oficina?

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* 16. How clean was the facility?/¿Cuan limpia estaba la facilidad u oficina?

If you answered Maybe, No or Don't Know, please explain below/Si Contesto Quizas, No o No sé, por favor explique abajo

 

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* 22. If you answered Maybe, No or Don't Know, please explain below/Si Contesto Quizas, No o No sé, por favor explique abajo

 

Additional Comments/Comentarios Adicionales

 

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* 23. Additional Comments/Comentarios Adicionales

 

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