Thank you for taking time to complete this survey. Your feedback is very valuable to us as we strive to streamline and improve our patient experience. Your responses are anonymous.

* 3. How easy was it to get through by phone?/¿Con cuanta facilidad pudo communicarse atraves del teléfono?

* 4. Do our hours of operation meet your needs?/¿Son convenientes a su necesidad nuestras horas de visita?

* 5. If you left a message with us, was your call returned within 3 days?/¿Si dejó un mensaje, se le regreso la llamada dentro de3 dias?
 

* 6. Was the waiting room time reasonable?/¿Fué razonable el tiempo que estuvo en la sala de espera?

* 7. Was the time in the exam room reasonable?/¿Fué razonable el tiempo que estuvo en el cuarto de examen?

* 8. How well did your provider listen to you and answer your questions?/¿Cuan bien su proveedor lo escucho y contesto sus preguntas?

* 9. Did your provider talk to you about specific goals for your health?/¿Le hablo su proveedor de salud sobre metas especificas para su salud?

* 10. Have we helped you find other services you need that we don’t offer?/¿Le hemos ayudado a encontrar otros servicios que usted necesita y nosotros no ofrecemos?

* 11. Do you feel we helped you make healthy lifestyle choices?/¿Siente que le ayudamos a escoger un estilo de vida saludable?

* 12. Was your Nurse/Medical Assistant/Dental Assistant friendly and courteous?/¿Fué amigable y amable la Enfermera/Assistente Médico/Asistente Dental?

* 13. Did s/he respect your privacy?/¿Respetó su privacidad?

* 14. Do you feel s/he listened to you and answered your questions?/¿Siente que le escucho y contesto sus preguntas?

* 15. Were the Front Office/Registration Staff friendly and courteous?/¿Fueron las oficinistas y el personal de registación amistosas y amables?

* 16. How clean was the facility?/¿Cuan limpia estaba la facilidad u oficina?

* 22. If you answered Maybe, No or Don't Know, please explain below/Si Contesto Quizas, No o No sé, por favor explique abajo

 

* 23. Additional Comments/Comentarios Adicionales

 

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