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Development Services Customer Satisfaction
1.
What is the purpose of your visit, telephone call, or email?
Zoning
Land Development
Building Permit
Plan Review
Project Management
Floodplain/BCC
Other (please specify)
2.
Which team member assisted you?
3.
Did staff exhibit a courteous, friendly positive attitude?
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
4.
Did staff seem knowledgeable about the service?
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
5.
Did staff listen and identify your needs?
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
6.
Did staff research your request and/or directed your question/concern appropriately?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
7.
Did staff provide a clear understanding of City policy and code requirement for your property/project?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
8.
Did staff ensure a quick response time for your transaction?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9.
Do you agree your overall experience with our staff was excellent?
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
10.
Do you have any comments, questions or concerns?
11.
If you would like to be contacted regarding your feedback, please provide the following:
Name
Address
Email Address
Phone Number
Current Progress,
0 of 11 answered