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* 1. What is the purpose of your visit, telephone call, or email?

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* 2. Which team member assisted you?

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* 3. Did staff exhibit a courteous, friendly positive attitude?

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* 4. Did staff seem knowledgeable about the service?

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* 5. Did staff listen and identify your needs?

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* 6. Did staff research your request and/or directed your question/concern appropriately?

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* 7. Did staff provide a clear understanding of City policy and code requirement for your property/project?

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* 8. Did staff ensure a quick response time for your transaction?

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* 9. Do you agree your overall experience with our staff was excellent?

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* 10. Do you have any comments, questions or concerns?

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* 11. If you would like to be contacted regarding your feedback, please provide the following:

0 of 11 answered
 

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