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4. Which best describes the kind of trip you’re usually on? (Required.)

Weekday business

Weekend city break

Theatre/culture

Food-focused

Shopping

Visiting family

Celebration (e.g. birthday/anniversary)

Wedding-related

Longer ‘vacation’ (3+ nights)

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5. What makes you feel most ‘looked after’ by a hotel? (Required.)

A warm welcome, staff who remember me, and friendliness

Fast, friction-free check-in/out

Staff who help with local recommendations

Little random surprises that feel thoughtful

Great room, comfort, and quiet

Easy or interesting dining options on-site

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6. Rank your ideal ‘beyond the room’ add-ons: (Required.)

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7. What would tempt you to spend more of your time in the hotel? (Required.)

A destination restaurant/bar

Live entertainment

Workout or gym area

A great lobby café or coffee shop

A quiet lounge to work/relax

A standout breakfast experience

A view-led terrace/space

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8. How far in advance do you typically book your London stay? (Required.)

Same week

1–2 weeks

3–4 weeks

1–3 months

3+ months

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9. Which style of local recommendations do you prefer? (Required.)

Big iconic London hits

Hidden gems

Family-friendly routes

Food-first itineraries

Wellness/quiet corners

Shopping-led routes

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10. How likely would you be to recommend our hotel to your friend? (Required.)

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11. One thing that would instantly improve your next stay: (Required.)

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12. What’s your main reason for choosing The Marble Arch Hotel? (Required.)

Shopping access

Spacious rooms

Family-friendly options

Great value in Zone 1

Easy transport links

Longer-stay comfort

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13. Which family touches would genuinely improve your stay?
(Choose up to 2) (Required.)

Interconnecting rooms

Kid-friendly welcome gifts

In-room play setups (e.g., tent)

A simple family dining option

A child-friendly local itinerary

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14. What kind of local recommendations would you want from us? (Required.)

Iconic London experiences

Hidden gems beyond the obvious

Family-friendly routes

Allergen-friendly food and experiences (diet or religious reasons)

Quiet/cultural spots

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15. If you’re visiting during a religious or cultural event, what would be most helpful? (Required.)

Flexible meal timings

Clear local dining suggestions

Quiet spaces to unwind

Space for prayer

Rooms suited for families/longer stays

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16. Would you consider hosting a celebration or small event with us? (Required.)

Yes, tell me more!

Maybe

Explain your answer

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17. Describe The Marble Arch Hotel in three words. (Required.)

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18. I agree to receive communications from The Marble Arch Hotel, as well as Clermont Hotel Group and its associated brands (Required.)

Yes

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1. What is your name? (Required.)

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2. What is your email address? (Required.)

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3. When you think of a great hotel stay in London, what matters most?
(Choose up to 3) (Required.)

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4. Which best describes the kind of trip you’re usually on? (Required.)

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5. What makes you feel most ‘looked after’ by a hotel? (Required.)

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6. Rank your ideal ‘beyond the room’ add-ons: (Required.)

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7. What would tempt you to spend more of your time in the hotel? (Required.)

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8. How far in advance do you typically book your London stay? (Required.)

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9. Which style of local recommendations do you prefer? (Required.)

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10. How likely would you be to recommend our hotel to your friend? (Required.)

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11. One thing that would instantly improve your next stay: (Required.)

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12. What’s your main reason for choosing The Marble Arch Hotel? (Required.)

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13. Which family touches would genuinely improve your stay?
(Choose up to 2) (Required.)

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14. What kind of local recommendations would you want from us? (Required.)

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15. If you’re visiting during a religious or cultural event, what would be most helpful? (Required.)

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16. Would you consider hosting a celebration or small event with us? (Required.)

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17. Describe The Marble Arch Hotel in three words. (Required.)

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18. I agree to receive communications from The Marble Arch Hotel, as well as Clermont Hotel Group and its associated brands (Required.)

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* 1. What is your name? (Required.)

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* 2. What is your email address? (Required.)

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* 3. When you think of a great hotel stay in London, what matters most?(Choose up to 3) (Required.)

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* 4. Which best describes the kind of trip you’re usually on? (Required.)

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* 5. What makes you feel most ‘looked after’ by a hotel? (Required.)

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* 6. Rank your ideal ‘beyond the room’ add-ons: (Required.)

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* 7. What would tempt you to spend more of your time in the hotel? (Required.)

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* 8. How far in advance do you typically book your London stay? (Required.)

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* 9. Which style of local recommendations do you prefer? (Required.)

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* 10. How likely would you be to recommend our hotel to your friend? (Required.)

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* 11. One thing that would instantly improve your next stay: (Required.)

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* 12. What’s your main reason for choosing The Marble Arch Hotel? (Required.)

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* 13. Which family touches would genuinely improve your stay? (Choose up to 2) (Required.)

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* 14. What kind of local recommendations would you want from us? (Required.)

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* 15. If you’re visiting during a religious or cultural event, what would be most helpful? (Required.)

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* 16. Would you consider hosting a celebration or small event with us? (Required.)

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* 17. Describe The Marble Arch Hotel in three words. (Required.)

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* 18. I agree to receive communications from The Marble Arch Hotel, as well as Clermont Hotel Group and its associated brands (Required.)

1. What is your name? (Required.)

2. What is your email address? (Required.)

3. When you think of a great hotel stay in London, what matters most?
(Choose up to 3) (Required.)

4. Which best describes the kind of trip you’re usually on? (Required.)

5. What makes you feel most ‘looked after’ by a hotel? (Required.)

6. Rank your ideal ‘beyond the room’ add-ons: (Required.)

7. What would tempt you to spend more of your time in the hotel? (Required.)

8. How far in advance do you typically book your London stay? (Required.)

9. Which style of local recommendations do you prefer? (Required.)

10. How likely would you be to recommend our hotel to your friend? (Required.)

11. One thing that would instantly improve your next stay: (Required.)

12. What’s your main reason for choosing The Marble Arch Hotel? (Required.)

13. Which family touches would genuinely improve your stay?
(Choose up to 2) (Required.)

14. What kind of local recommendations would you want from us? (Required.)

15. If you’re visiting during a religious or cultural event, what would be most helpful? (Required.)

16. Would you consider hosting a celebration or small event with us? (Required.)

17. Describe The Marble Arch Hotel in three words. (Required.)

18. I agree to receive communications from The Marble Arch Hotel, as well as Clermont Hotel Group and its associated brands (Required.)