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Customer Satisfaction Survey
Net Promotor Score
*
1.
We value and appreciate the opportunity to serve your needs. Please take a moment to rate your experience with TEAM
(Required.)
Date of Service
Date
January
February
March
April
May
June
July
August
September
October
November
December
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
1913
1914
1915
1916
Su
Sunday
Mo
Monday
Tu
Tuesday
We
Wednesday
Th
Thursday
Fr
Friday
Sa
Saturday
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
*
2.
Client Company
(Required.)
*
3.
Client Contact Email
(Required.)
4.
Purchase Order #
*
5.
I would like a representative of TEAM to contact me
(Required.)
Yes
No
6.
TEAM Location
7.
TEAM Location Contact
8.
TEAM Technician Names
*
9.
Client City
(Required.)
*
10.
Client State
(Required.)
*
11.
Evaluate TEAM Performance
(Required.)
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
TEAM met my expectations with regards to Safety.
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
TEAM products & services meet my Quality expectations.
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
TEAM completes work on agreed upon schedule.
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
TEAM is diligent in addressing my inquiries or concerns.
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
TEAM personnel are courteous and professional.
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
I am able to contact the right person at TEAM to handle my inquiries or concerns.
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
TEAM gives me good value for price.
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
Considering my overall experience with TEAM, I will recommend TEAM to a friend or a colleague.
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
12.
Comments