SURVEY

Your Power. Your Choice. Your Voice.

We want you to tell us what’s important to you. We’ll share our feedback with our board in advance of their adoption of next year’s budget in June.

(Of course, don’t forget you can also attend our board meetings to hear from our staff about the budget, rates, and the content of our energy products as well as provide feedback to our board. Please click here to learn how/when to participate in our next board meeting.)

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* 1. How do you rank your electricity provider priorities? 1 being the most important and 6 the least important.

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* 2. Which of these reasons would justify raising electricity rates:

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree
Cost of Energy	Cost of Energy Strongly agree	Cost of Energy Agree	Cost of Energy Neutral	Cost of Energy Disagree	Cost of Energy Strongly disagree
Cost to maintain a reliable energy system	Cost to maintain a reliable energy system Strongly agree	Cost to maintain a reliable energy system Agree	Cost to maintain a reliable energy system Neutral	Cost to maintain a reliable energy system Disagree	Cost to maintain a reliable energy system Strongly disagree
Provide incentives or relief to low-income customers	Provide incentives or relief to low-income customers Strongly agree	Provide incentives or relief to low-income customers Agree	Provide incentives or relief to low-income customers Neutral	Provide incentives or relief to low-income customers Disagree	Provide incentives or relief to low-income customers Strongly disagree
Offer community programs that provide back-up power, incentives for electric vehicles or help customers better manage their electricity usage and costs.	Offer community programs that provide back-up power, incentives for electric vehicles or help customers better manage their electricity usage and costs. Strongly agree	Offer community programs that provide back-up power, incentives for electric vehicles or help customers better manage their electricity usage and costs. Agree	Offer community programs that provide back-up power, incentives for electric vehicles or help customers better manage their electricity usage and costs. Neutral	Offer community programs that provide back-up power, incentives for electric vehicles or help customers better manage their electricity usage and costs. Disagree	Offer community programs that provide back-up power, incentives for electric vehicles or help customers better manage their electricity usage and costs. Strongly disagree
Invest in new technologies that reduce greenhouse gas emissions while creating jobs	Invest in new technologies that reduce greenhouse gas emissions while creating jobs Strongly agree	Invest in new technologies that reduce greenhouse gas emissions while creating jobs Agree	Invest in new technologies that reduce greenhouse gas emissions while creating jobs Neutral	Invest in new technologies that reduce greenhouse gas emissions while creating jobs Disagree	Invest in new technologies that reduce greenhouse gas emissions while creating jobs Strongly disagree
Other	Other Strongly agree	Other Agree	Other Neutral	Other Disagree	Other Strongly disagree

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* 3. How familiar are you about the following agencies or programs:

	Very Familiar	Familiar	Slightly Familiar	Never Heard of
Clean Power Alliance	Clean Power Alliance Very Familiar	Clean Power Alliance Familiar	Clean Power Alliance Slightly Familiar	Clean Power Alliance Never Heard of
Southern California Edison (SCE)	Southern California Edison (SCE) Very Familiar	Southern California Edison (SCE) Familiar	Southern California Edison (SCE) Slightly Familiar	Southern California Edison (SCE) Never Heard of
CPA's Power Share 20% Discount Program	CPA's Power Share 20% Discount Program Very Familiar	CPA's Power Share 20% Discount Program Familiar	CPA's Power Share 20% Discount Program Slightly Familiar	CPA's Power Share 20% Discount Program Never Heard of
CARE/FERA bill assistance	CARE/FERA bill assistance Very Familiar	CARE/FERA bill assistance Familiar	CARE/FERA bill assistance Slightly Familiar	CARE/FERA bill assistance Never Heard of
Arrearage Management Program (AMP)	Arrearage Management Program (AMP) Very Familiar	Arrearage Management Program (AMP) Familiar	Arrearage Management Program (AMP) Slightly Familiar	Arrearage Management Program (AMP) Never Heard of

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* 4. Please rank how you like to receive information? 1 being the preferred and 5 being your least preferred.

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* 5. How important is each to you in your electric provider:

	Very important	Important	Somewhat important	Not important at all
Clean Power Alliance is leading the way to our clean energy future. My provider has more 100% green energy plans than any energy providers in the country.	Clean Power Alliance is leading the way to our clean energy future. My provider has more 100% green energy plans than any energy providers in the country. Very important	Clean Power Alliance is leading the way to our clean energy future. My provider has more 100% green energy plans than any energy providers in the country. Important	Clean Power Alliance is leading the way to our clean energy future. My provider has more 100% green energy plans than any energy providers in the country. Somewhat important	Clean Power Alliance is leading the way to our clean energy future. My provider has more 100% green energy plans than any energy providers in the country. Not important at all
By providing clean energy to approximately 3 million customers, Clean Power Alliance reduced emissions by 1.7 million metric tons in 2019/2020.	By providing clean energy to approximately 3 million customers, Clean Power Alliance reduced emissions by 1.7 million metric tons in 2019/2020. Very important	By providing clean energy to approximately 3 million customers, Clean Power Alliance reduced emissions by 1.7 million metric tons in 2019/2020. Important	By providing clean energy to approximately 3 million customers, Clean Power Alliance reduced emissions by 1.7 million metric tons in 2019/2020. Somewhat important	By providing clean energy to approximately 3 million customers, Clean Power Alliance reduced emissions by 1.7 million metric tons in 2019/2020. Not important at all
Clean Power Alliance offers three different plans rate products to meet the needs and expectations of customers like me.	Clean Power Alliance offers three different plans rate products to meet the needs and expectations of customers like me. Very important	Clean Power Alliance offers three different plans rate products to meet the needs and expectations of customers like me. Important	Clean Power Alliance offers three different plans rate products to meet the needs and expectations of customers like me. Somewhat important	Clean Power Alliance offers three different plans rate products to meet the needs and expectations of customers like me. Not important at all
I want Clean Power Alliance to work harder to get more of its customers to go to 100% Green Power and I’m willing to pay a little more to help make that happen.	I want Clean Power Alliance to work harder to get more of its customers to go to 100% Green Power and I’m willing to pay a little more to help make that happen. Very important	I want Clean Power Alliance to work harder to get more of its customers to go to 100% Green Power and I’m willing to pay a little more to help make that happen. Important	I want Clean Power Alliance to work harder to get more of its customers to go to 100% Green Power and I’m willing to pay a little more to help make that happen. Somewhat important	I want Clean Power Alliance to work harder to get more of its customers to go to 100% Green Power and I’m willing to pay a little more to help make that happen. Not important at all
CPA is locally controlled and accountable to me and my neighbors, invests its revenue back into the community.	CPA is locally controlled and accountable to me and my neighbors, invests its revenue back into the community. Very important	CPA is locally controlled and accountable to me and my neighbors, invests its revenue back into the community. Important	CPA is locally controlled and accountable to me and my neighbors, invests its revenue back into the community. Somewhat important	CPA is locally controlled and accountable to me and my neighbors, invests its revenue back into the community. Not important at all
My voice and my ideas are important to Clean Power Alliance, especially as we prepare for our future.	My voice and my ideas are important to Clean Power Alliance, especially as we prepare for our future. Very important	My voice and my ideas are important to Clean Power Alliance, especially as we prepare for our future. Important	My voice and my ideas are important to Clean Power Alliance, especially as we prepare for our future. Somewhat important	My voice and my ideas are important to Clean Power Alliance, especially as we prepare for our future. Not important at all
By purchasing clean power from nearby solar and wind facilities, we are helping to create thousands of green jobs which is another way we support our communities and the economy.	By purchasing clean power from nearby solar and wind facilities, we are helping to create thousands of green jobs which is another way we support our communities and the economy. Very important	By purchasing clean power from nearby solar and wind facilities, we are helping to create thousands of green jobs which is another way we support our communities and the economy. Important	By purchasing clean power from nearby solar and wind facilities, we are helping to create thousands of green jobs which is another way we support our communities and the economy. Somewhat important	By purchasing clean power from nearby solar and wind facilities, we are helping to create thousands of green jobs which is another way we support our communities and the economy. Not important at all

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* 6. If CPA held a Zoom town hall meeting, what would you like to learn about:

	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree
CPA low-income programs	CPA low-income programs Strongly disagree	CPA low-income programs Disagree	CPA low-income programs Neutral	CPA low-income programs Agree	CPA low-income programs Strongly Agree
Ways to save on electricity costs in your home or business	Ways to save on electricity costs in your home or business Strongly disagree	Ways to save on electricity costs in your home or business Disagree	Ways to save on electricity costs in your home or business Neutral	Ways to save on electricity costs in your home or business Agree	Ways to save on electricity costs in your home or business Strongly Agree
How CPA is addressing climate change	How CPA is addressing climate change Strongly disagree	How CPA is addressing climate change Disagree	How CPA is addressing climate change Neutral	How CPA is addressing climate change Agree	How CPA is addressing climate change Strongly Agree

Other (please specify)

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* 7. We would like to keep track of your community voice, please enter your zip code and email to stay connected via our newsletter (optional)

ZIP/Postal Code

Email Address

SURVEY

Your Power. Your Choice. Your Voice.

Question Title

* 1. How do you rank your electricity provider priorities? 1 being the most important and 6 the least important.

Question Title

* 2. Which of these reasons would justify raising electricity rates:

Question Title

* 3. How familiar are you about the following agencies or programs:

Question Title

* 4. Please rank how you like to receive information? 1 being the preferred and 5 being your least preferred.

Question Title

* 5. How important is each to you in your electric provider:

Question Title

* 6. If CPA held a Zoom town hall meeting, what would you like to learn about:

Question Title

* 7. We would like to keep track of your community voice, please enter your zip code and email to stay connected via our newsletter (optional)

* 2. Which of these reasons would justify raising electricity rates: