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Customer Satisfaction Survey
1.
Which of the following words would you use to describe our job advertising service? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
2.
How would you rate the value for money of the service?
Excellent
Above average
Average
Below average
Poor
3.
How long have you been advertising your vacancies with us?
This is my first time
Less than six months
Six months to a year
1 - 2 years
3 or more years
4.
How responsive have we been to your questions or concerns?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
5.
Overall, how satisfied or dissatisfied are you with the job advertising service?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
6.
How likely are you to advertise your vacancies with us again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
7.
On a scale of 0 to 10,
How likely is it that you would recommend this service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
8.
Do you have any other comments, questions, or concerns?
9.
Are you happy for us to share your review on our website with your organisations logo?
Yes
No
Current Progress,
0 of 9 answered
