ASATA Survey June: State of SA Travel in times of COVID-19

Impact on Business

How has your business and travel changed in times of COVID-19? ASATA would like to hear from you what impact the Coronavirus has had on your business and your customers' attitudes/behaviour to travel with the move from lockdown Level 5 to Level 4 in May.

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* 1. How would you characterise the impact of COVID-19 on your revenue?

No impact

Slight

Moderate

Significant

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* 2. Has your company taken the following actions as a result of COVID-19?

Retrenched staff

Reduced staff hours

Put staff on paid leave

Put staff on unpaid leave

Salary cuts for employees

Other (please specify)

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* 3. What do you believe the impact of the crisis will be on your business if the situation persists?

	Within 1 month	Within 3 months	Within 6 months
I will need to close my doors	I will need to close my doors Within 1 month	I will need to close my doors Within 3 months	I will need to close my doors Within 6 months
I will need to start laying off staff	I will need to start laying off staff Within 1 month	I will need to start laying off staff Within 3 months	I will need to start laying off staff Within 6 months

Or, I do not think there is any need to be concerned, because (please elaborate)...

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* 4. Are you using the downtime to upskill, improve your knowledge, complete training and focussing on your professional development?

Yes

Feel free to comment further

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* 5. How do you expect to change your business to adapt to future operations? e.g. Investments in technology, training, marketing

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* 6. Do you feel you have adequate and relevant information to inform your travellers of their options?

Yes

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* 7. Which resources do you use to keep yourself and your customers informed on the Coronavirus outbreak and the options available?

Through updates from sources such as the WHO, NICD, Department of Health

ASATA

Media reports

I do not follow updates on the Coronavirus outbreak

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* 8. Do you feel that your customers are now more than ever actively relying on your advice and guidance in relation to travel options?

Yes