1. Report Card for Services Rendered

We've made a commitment to our clients to deliver "World Class Service". We take our commitments seriously. Ultimately, to be truly successful we have to meet your expectations and offer value.

The ACM Client Report Card allows us to measure ourselves against your expectations. Please take a moment and fill it out the report card. While you are represented by outstanding ACM people, I want to let you know you can call me at any time as well, or send an email to shekkert@acmllp.com.

On behalf of our 21 partners, 12 directors and 180 employees in Boulder, Denver, Northern Colorado and Laramie, WY, thank you for letting ACM be part of your accounting and consulting solution.

Best Regards,

Stacey Hekkert
Managing Partner
We recently provided employee benefit plan audit services. Please let us know your thoughts on the quality of services you received.

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* 1. Your Name:

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* 2. Company Name (if applicable):

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* 3. From which office do you receive services

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* 4. Timeliness of our services/deliverables:

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* 5. Timeliness of our response to your calls or inquiries:

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* 6. Satisfaction with how your technical issues were handled:

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* 7. Overall satisfaction with your ACM service team:

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* 8. Explanations presented in a clear and understandable manner:

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* 9. How likely is it that you would recommend ACM to a friend or a colleague? (1 being unlikely and 10 being definitely)

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* 10. If you had one suggestion that would improve your satisfaction with ACM, what would it be?

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* 11. Based on the ease of use of our software/portal/billing system, how likely is it that you would recommend ACM to a friend or a colleague? (1 being unlikely and 10 being definitely)

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* 12. If you had one suggestion that would improve your satisfaction with the processes ACM uses, what would it be?

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* 13. ACM provides the following services; please note any for which you would like to receive more information.

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* 14. What are your objectives or key priorities to focus on this year?

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* 15. Enter your email address and we'll send you the link to sign up for (or check your existing) newsletter and webcast subscription.

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* 16. Additional comments/questions:

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