TCAC Program Administration

This is a survey about TCAC's work, not about TCAC policies. The goal is to seek your feedback on how TCAC does its job implementing the policies outlined in the regulations and in administering low-income housing tax credits generally. Ideas you may have on policy changes are always welcome but not the subject of this survey. While we discourage multiple entries from one person, we encourage independent responses from multiple persons within the same organization. With that preamble, we invite you to answer the following questions. Reponses are anonymous.

How would you rate TCAC on the following characteristics? If the rating is needs improvement or poor, please include a comment so we can better understand how we can improve. You may also comment with other ratings.
1.Knowledge of Job Duties and Development/Management Issues
2.Accessibility to Stakeholders
3.Responsiveness to Questions and Requests
4.Timeliness of Meeting Obligations
5.Usefulness of TCAC Website and Forms
6.Transparency of Decision Making
7.Fairness in Decision Making
8.Easiness to Work With
9.Willingness to Go the Extra Step
10.Director's Leadership
11.What do you think TCAC is best at?
12.What do you think TCAC most needs to improve?
13.Any other comments on TCAC's work product: