Thank you for attending your telehealth appointment with headspace Parramatta. We would like to gather some feedback about how your appointment went and how we could improve our telehealth services.

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* 1. My headspace telehealth appointment was:

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* 2. Have you had an in-person appointment with headspace?

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* 3. I felt that the quality of my telehealth appointment was the same as if it was an in-person appointment?

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* 4. The telehealth (phone or video) appointment was more convenient than having to come into the headspace centre?

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* 5. I felt well prepared for the telehealth appointment (e.g. the headspace team prepared me and I knew what to expect)?

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* 6. Did you feel safe and comfortable during the telehealth appointment?

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* 7. Would you recommend our telehealth service to a friend or family member?

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* 8. I would be willing to participate in another telehealth appointment with headspace?

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* 9. If you were to choose between telehealth and in-person appointments, which would you prefer?

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* 10. How could we improve our
telehealth service? And any other comments?

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