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* 1. What prompted you to use the Ask Kathleen Service. Please select all that apply

* 2. On a scale of 1 to 5 (with 1 being ‘strongly disagree’ and 5 being ‘strongly agree’), how much do you agree with the following?

  1 2 3 4 5
The service I received was of a good standard
Before using the Ask Kathleen service, I was unsure how to proceed with my concerns
Before using the Ask Kathleen service I wasn't sure what to expect from a counsellor/psycotherapist
Since using the Ask Kathleen service I now know how to proceed with my query 
Since using the Ask Kathleen service I now know what to expect from a counsellor or psychotherapist
I would use the Ask Kathleen  service again
I would recommend the Ask Kathleen service to a friend/colleague/family member

* 3. What, if anything, did you find most useful about the Ask Kathleen service?

* 4. What, if anything, did you find the least useful about the Ask Kathleen service?

* 5. Is there anything we could do to improve the Ask Kathleen service? If so what?

* 6. How do you think we could better promote/let people know about BACP and the Ask Kathleen service?

* 7. Before contacting the Ask Kathleen service, were you aware that one of the functions of BACP is to help to protect the public from harm when accessing counselling/psychotherapy?

* 8. How do you think we could let people know that one of the functions of the BACP is to help to protect the public from harm when accessing counselling/psychotherapy?

* 9. Do you have any other comments about the Ask Kathleen service, or the role of BACP more generally?

* 10. How did you hear about the Ask Kathleen service? Please select all that apply.

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