Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Installer Survey Question Title * 1. Enter your contact details: Your Name * Business Email * Phone Company Website OK Question Title * 2. Which residential home energy products are you currently offering to your customers? Solar only Solar + storage HSB generator only Solar + storage + generator Other (please specify) OK Question Title * 3. If you answered 'solar + storage + generator, which came first? HSB generator dealer that got into solar + storage Solar + storage installer that added generators OK Question Title * 4. If you answered 'solar' or 'solar + storage' are you planning to add 'generators' to your portfolio to enable you to offer a complete HEMS solution? Yes - adding generators No - electrifying everything OK Question Title * 5. Which (value chain sub-) functions do you (want to) handle in-house, and which do you (plan to) outsource? IN - HOUSE OUT SOURCED Lead generation Lead generation IN - HOUSE Lead generation OUT SOURCED System design System design IN - HOUSE System design OUT SOURCED Sales proposal generation Sales proposal generation IN - HOUSE Sales proposal generation OUT SOURCED Financing/ loan origination Financing/ loan origination IN - HOUSE Financing/ loan origination OUT SOURCED Permitting Permitting IN - HOUSE Permitting OUT SOURCED Installation - Electric systems Installation - Electric systems IN - HOUSE Installation - Electric systems OUT SOURCED Installation - Gas appliances Installation - Gas appliances IN - HOUSE Installation - Gas appliances OUT SOURCED Operations & maintenance service Operations & maintenance service IN - HOUSE Operations & maintenance service OUT SOURCED Post - sales customer support Post - sales customer support IN - HOUSE Post - sales customer support OUT SOURCED OK Question Title * 6. Which equipment brands do you currently offer to your customers? Solar Storage Generator Tesla Tesla Solar Tesla Storage Tesla Generator Enphase Enphase Solar Enphase Storage Enphase Generator SolarEdge SolarEdge Solar SolarEdge Storage SolarEdge Generator SunPower SunPower Solar SunPower Storage SunPower Generator LG Energy LG Energy Solar LG Energy Storage LG Energy Generator Sonnen Sonnen Solar Sonnen Storage Sonnen Generator Generac Generac Solar Generac Storage Generac Generator Kohler Kohler Solar Kohler Storage Kohler Generator Other (Please specify) Other (Please specify) Solar Other (Please specify) Storage Other (Please specify) Generator OK Question Title * 7. How important is end customer brand awareness of the equipment manufacturer(s) to the success of your sales process? Very Somewhat Not at all OK Question Title * 8. What's more important to you and your customers? Integrated HEMS solution from one equipment manufacturer Best - of - breed subsystems from different equipment manufacturers OK Question Title * 9. If you answered 'all - from - one,' which equipment manufacturer are you more likely to trust? Generator specialists that now offer solar + storage? Solar + storage specialists that now offer generator integration? OK Question Title * 10. What HEMS equipment does your average homeowner prospect already have? Nothing HSB generator Solar Solar + storage OK Question Title * 11. Do you lead with 'economics' (bill savings) or 'resilience' (power during grid outages) in your sales pitch to homeowner prospects? 'Economics' (Bill savings) 'Resilience' (Power during grid outages) Other (please specify) OK Question Title * 12. How often does the 'long - duration backup' gap derail your solar + storage sales pitch to a Homeowner prospect? All the time Sometimes Never Most prospects are not concerned with 'resilience edge cases' Other (please specify) OK Question Title * 13. How easy is it to integrate a legacy HSB generator into a new solar + storage system? Easy as pie Not without challenges Hard as heck Too hard/ we don't bother Other (please specify) OK Question Title * 14. How do you sell solar + storage to a homeowner who already owns a HSB generator? OK Question Title * 15. How important is equipment servicing to your bottom line? Very Somewhat Not at all OK Question Title * 16. In your experience, how well do today's solar, battery storage and generator subsystems play together as a whole home energy system? Seamlessly Not very well Not at all Other (please specify) OK Question Title * 17. When it comes to choosing a generator, how important are the following factors for the homeowner? Stack rank in order most important to least important OK DONE
