Length of waiting (from appointment time) in front reception area
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Courtesy and knowledge of our medical assistants
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Length of waiting time in the back clinical area
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Your ability to reach our front office by phone
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Overall satisfaction with your physician
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Courtesy and helpfulness regarding insurance/payments
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Availability of desired time and location for appointment
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Physician's courtesy and willingness to answer questions
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Overall satisfaction with our practice
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Courtesy of our staff while checking in and out
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