Patient Satisfaction Survey

1.Please indicate which location you visited.
2.What was the key reason(s) you chose our practice for your eye care?
3.How were you given registration paperwork prior to your visit?
4.Please select the most appropriate answer for each question.
Poor
Unsatisfactory
Satisfactory
Good
Excellent
N/A
Length of waiting time in the back clinical area
Availability of desired time and location for appointment
Physician's courtesy and willingness to answer questions
Length of waiting (from appointment time) in front reception area
Courtesy of our staff while checking in and out
Your ability to reach our front office by phone
Courtesy and knowledge of our medical assistants
Courtesy and helpfulness regarding insurance/payments
Overall satisfaction with our practice
Overall satisfaction with your physician
5.Staff are treated fairly by the physician when mistakes are made.
6.Do you use our online patient portal to access your health and account information?
7.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
8.Do you have any other comments, questions, or concerns?
Current Progress,
0 of 8 answered