Portales Police Department Question Title * 1. In your opinion did the department answer the telephone quickly enough? Yes No Question Title * 2. Were you satisfied with the way the operater at the PD handled your call? Yes No Question Title * 3. How satisfied were you with the length of time it took for the officer to arrive? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Question Title * 4. Please check the box that best describes the Officer who handled your case: Excellent Good Average Poor Friendly & Courteous Friendly & Courteous Excellent Friendly & Courteous Good Friendly & Courteous Average Friendly & Courteous Poor Articulate Articulate Excellent Articulate Good Articulate Average Articulate Poor Investigation Performed Investigation Performed Excellent Investigation Performed Good Investigation Performed Average Investigation Performed Poor Polite Polite Excellent Polite Good Polite Average Polite Poor Helpful Helpful Excellent Helpful Good Helpful Average Helpful Poor Attitude Attitude Excellent Attitude Good Attitude Average Attitude Poor Competent Competent Excellent Competent Good Competent Average Competent Poor Neatly Dressed Neatly Dressed Excellent Neatly Dressed Good Neatly Dressed Average Neatly Dressed Poor Understanding Understanding Excellent Understanding Good Understanding Average Understanding Poor Question Title * 5. Did the Investigator or Detective follow up on your case? If so, please check your opinion for the services provided by them: Very Satisfied Satisfied Dissatisfied Very Dissatisfied Question Title * 6. How well informed do you feel about the Police Department's projects, programs, activities and services? Well informed Somewhat Informed Not Informed Question Title * 7. How professional is Portales Police Department? Extremely professional Very professional Moderately professional Slightly professional Not at all professional Question Title * 8. Overall, are you satisfied with the employees at Portales Police Department, neither satisfied nor dissatisfied with them, or dissatisfied with them? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 9. Overall, how safe do you feel in City of Portales? Extremely safe Quite safe Moderately safe Slightly safe Not at all safe Question Title * 10. Overall, how responsive is law enforcement to the needs of City of Portales? Extremely responsive Quite responsive Moderately responsive Slightly responsive Not at all responsive Question Title * 11. How safe do you feel walking alone in City of Portales after dark? Extremely safe Very safe Moderately safe Slightly safe Not at all safe Question Title * 12. How quickly do the police respond to calls from people living in City of Portales? Extremely quickly Quite quickly Moderately quickly Slightly quickly Not at all quickly Question Title * 13. What changes would most improve Portales Police Department? Question Title * 14. What do you like most about Portales Police Department? Question Title * 15. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older Question Title * 16. Are you male or female? Male Female Question Title * 17. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 00544 or 94305) Question Title * 18. Do you have any other comments, questions, or concerns? Done