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* 1. In your opinion did the department answer the telephone quickly enough?

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* 2. Were you satisfied with the way the operater at the PD handled your call?

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* 3. How satisfied were you with the length of time it took for the officer to arrive?

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* 4. Please check the box that best describes the Officer who handled your case:

  Excellent Good Average Poor
Friendly & Courteous
Articulate
Investigation Performed
Polite
Helpful
Attitude
Competent
Neatly Dressed
Understanding

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* 5. Did the Investigator or Detective follow up on your case? If so, please check your opinion for the services provided by them:

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* 6. How well informed do you feel about the Police Department's projects, programs, activities and services?

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* 7. How professional is Portales Police Department?

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* 8. Overall, are you satisfied with the employees at Portales Police Department, neither satisfied nor dissatisfied with them, or dissatisfied with them?

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* 9. Overall, how safe do you feel in City of Portales?

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* 10. Overall, how responsive is law enforcement to the needs of City of Portales?

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* 11. How safe do you feel walking alone in City of Portales after dark?

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* 12. How quickly do the police respond to calls from people living in City of Portales?

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* 13. What changes would most improve Portales Police Department?

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* 14. What do you like most about Portales Police Department?

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* 15. What is your age?

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* 16. Are you male or female?

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* 17. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 00544 or 94305)

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* 18. Do you have any other comments, questions, or concerns?

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