Lion and Dragonfly Book Collections Customer Survey - January 2022

Question Title

* 1. Did you and your little readers love all the Lion & Dragonfly books?

Yes - They were perfect.

Almost - One or more books didn't quite hit the mark.

No - Nothing really worked for us.

Please tell me more, were there specific favorites or duds?

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* 2. How likely are you to recommend Lion and Dragonfly to your friends?

Very likely

Likely

Unlikely

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* 3. If you answered "likely" or "very likely" to the previous question:

Please share how important the following are to your willingness to recommend Lion and Dragonfly. Please check your top two reasons:

Book recommendations from an experienced school librarian

Curated collections aligned to your reader’s interests

Purchases fund book donations to teachers in underfunded schools

Beautiful packaging for gift giving

Subscription options for regular delivery of new books to your readers

Please share what makes us special to you

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* 4. If you answered "unlikely" to question 2, please tell us why:

The books didn't hit the mark

The packaging arrived damaged

The price point was too high

For most of the collections, I already own one or more of the books

Other (please specify)

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* 5. How was your experience navigating the Lion and Dragonfly website?

Easy

Somewhat easy

Difficult

If it was difficult, please outline why:

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* 6. We're always looking to improve Lion & Dragonfly offerings. Please check any of the following that would be of interest to you:

Include more board books

Include books for early readers/easy chapter books

Include middle grade books

Expand the collections to include more options for new babies

Expand the collections to include more options for birthday parties

Allow me to buy just one book

Please share your ideas:

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* 7. Did the box arrive in good shape?

Yes

If you answered no, please share any thoughts on how the packaging or the package content could be better.

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* 8. How can I improve the contents of the box? Check the top two choices.

Provide more information about our mission and the schools that receive Lion & Dragonfly books.

Provide information on the authors and illustrators

Provide questions related to the books to enrich the read aloud experience

Provide literacy tips, such as "10 Tips for Reading Out Loud to Your Child"

Other (please specify)

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* 9. In 2022, I’d like to introduce Lion & Dragonfly to more grandparents – they’ve proved to be our best customers. Help me by sharing where you think we can best reach them. Check the top two channels:

Facebook

Instagram

Etsy Store

Top ranking in a Google search

Email outreach

Other (please specify)

Lion and Dragonfly Book Collections Customer Survey - January 2022

Question Title

* 1. Did you and your little readers love all the Lion & Dragonfly books?

Question Title

* 2. How likely are you to recommend Lion and Dragonfly to your friends?

Question Title

* 3. If you answered "likely" or "very likely" to the previous question: Please share how important the following are to your willingness to recommend Lion and Dragonfly. Please check your top two reasons:

Question Title

* 4. If you answered "unlikely" to question 2, please tell us why:

Question Title

* 5. How was your experience navigating the Lion and Dragonfly website?

Question Title

* 6. We're always looking to improve Lion & Dragonfly offerings. Please check any of the following that would be of interest to you:

Question Title

* 7. Did the box arrive in good shape?

Question Title

* 8. How can I improve the contents of the box? Check the top two choices.

Question Title

* 9. In 2022, I’d like to introduce Lion & Dragonfly to more grandparents – they’ve proved to be our best customers. Help me by sharing where you think we can best reach them. Check the top two channels:

* 3. If you answered "likely" or "very likely" to the previous question:

Please share how important the following are to your willingness to recommend Lion and Dragonfly. Please check your top two reasons: