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* 1. Did you feel prepared for what to expect when visiting your loved one in the ICU?

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* 2. Was information communicated to you in a language that you were able to understand?

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* 3. I had the opportunity to ask questions/be involved in the decision making process regarding the care and treatment of my loved one:

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* 4. I felt comfortable to provide feedback about my loved one's care:

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* 5. It was clear how to provide feedback:

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* 6. I had confidence and trust in the nursing staff

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* 7. I had confidence and trust in the medical staff:

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* 8. Staff treated me with dignity, empathy and respect:

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* 9. The facilities and environment met your needs:

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* 10. Is there anything else you would like to tell us about your experience?

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