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ICU Patient/Family Satisfaction Survey
1.
Did you feel prepared for what to expect when visiting your loved one in the ICU?
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
2.
Was information communicated to you in a language that you were able to understand?
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
3.
I had the opportunity to ask questions/be involved in the decision making process regarding the care and treatment of my loved one:
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
4.
I felt comfortable to provide feedback about my loved one's care:
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
5.
It was clear how to provide feedback:
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
6.
I had confidence and trust in the nursing staff
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
7.
I had confidence and trust in the medical staff:
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
8.
Staff treated me with dignity, empathy and respect:
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
9.
The facilities and environment met your needs:
Strongly agree
Agree
Disagree
Strongly disagree
Undecided
10.
Is there anything else you would like to tell us about your experience?