Clinical & Systems Transformation (CST) at Coastal Survey

Please take a few minutes to share your thoughts and opinions. We know you're busy and appreciate you taking the time to complete this short survey by Friday, February 24th.

We're all in this together and need to set each other up for success. This survey will help us identify what's working for you and what's not. Who knows, it may even provide a few brilliant ideas we hadn't thought of yet! We'll share the results as well as details about how they will help shape change and communications activities moving forward.

	strongly disagree	disagree	neutral	agree	strongly agree	N/A
I understand how this change will benefit our patients and our staff	I understand how this change will benefit our patients and our staff strongly disagree	I understand how this change will benefit our patients and our staff disagree	I understand how this change will benefit our patients and our staff neutral	I understand how this change will benefit our patients and our staff agree	I understand how this change will benefit our patients and our staff strongly agree	I understand how this change will benefit our patients and our staff N/A
I understand the risks of not changing	I understand the risks of not changing strongly disagree	I understand the risks of not changing disagree	I understand the risks of not changing neutral	I understand the risks of not changing agree	I understand the risks of not changing strongly agree	I understand the risks of not changing N/A
I understand the impact on my day-to-day work activities	I understand the impact on my day-to-day work activities strongly disagree	I understand the impact on my day-to-day work activities disagree	I understand the impact on my day-to-day work activities neutral	I understand the impact on my day-to-day work activities agree	I understand the impact on my day-to-day work activities strongly agree	I understand the impact on my day-to-day work activities N/A
I am personally motivated to be part of the change	I am personally motivated to be part of the change strongly disagree	I am personally motivated to be part of the change disagree	I am personally motivated to be part of the change neutral	I am personally motivated to be part of the change agree	I am personally motivated to be part of the change strongly agree	I am personally motivated to be part of the change N/A
I look forward to the new, changed environment	I look forward to the new, changed environment strongly disagree	I look forward to the new, changed environment disagree	I look forward to the new, changed environment neutral	I look forward to the new, changed environment agree	I look forward to the new, changed environment strongly agree	I look forward to the new, changed environment N/A
My peers support the change	My peers support the change strongly disagree	My peers support the change disagree	My peers support the change neutral	My peers support the change agree	My peers support the change strongly agree	My peers support the change N/A
My PCC and manager support the change	My PCC and manager support the change strongly disagree	My PCC and manager support the change disagree	My PCC and manager support the change neutral	My PCC and manager support the change agree	My PCC and manager support the change strongly agree	My PCC and manager support the change N/A
My director supports the change	My director supports the change strongly disagree	My director supports the change disagree	My director supports the change neutral	My director supports the change agree	My director supports the change strongly agree	My director supports the change N/A

strongly disagree

disagree

neutral

agree

strongly agree

N/A

I understand how this change will benefit our patients and our staff

I understand how this change will benefit our patients and our staff strongly disagree

I understand how this change will benefit our patients and our staff disagree

I understand how this change will benefit our patients and our staff neutral

I understand how this change will benefit our patients and our staff agree

I understand how this change will benefit our patients and our staff strongly agree

I understand how this change will benefit our patients and our staff N/A

I understand the risks of not changing

I understand the risks of not changing strongly disagree

I understand the risks of not changing disagree

I understand the risks of not changing neutral

I understand the risks of not changing agree

I understand the risks of not changing strongly agree

I understand the risks of not changing N/A

I understand the impact on my day-to-day work activities

I understand the impact on my day-to-day work activities strongly disagree

I understand the impact on my day-to-day work activities disagree

I understand the impact on my day-to-day work activities neutral

I understand the impact on my day-to-day work activities agree

I understand the impact on my day-to-day work activities strongly agree

I understand the impact on my day-to-day work activities N/A

I am personally motivated to be part of the change

I am personally motivated to be part of the change strongly disagree

I am personally motivated to be part of the change disagree

I am personally motivated to be part of the change neutral

I am personally motivated to be part of the change agree

I am personally motivated to be part of the change strongly agree

I am personally motivated to be part of the change N/A

I look forward to the new, changed environment

I look forward to the new, changed environment strongly disagree

I look forward to the new, changed environment disagree

I look forward to the new, changed environment neutral

I look forward to the new, changed environment agree

I look forward to the new, changed environment strongly agree

I look forward to the new, changed environment N/A

My peers support the change

My peers support the change strongly disagree

My peers support the change disagree

My peers support the change neutral

My peers support the change agree

My peers support the change strongly agree

My peers support the change N/A

My PCC and manager support the change

My PCC and manager support the change strongly disagree

My PCC and manager support the change disagree

My PCC and manager support the change neutral

My PCC and manager support the change agree

My PCC and manager support the change strongly agree

My PCC and manager support the change N/A

My director supports the change

My director supports the change strongly disagree

My director supports the change disagree

My director supports the change neutral

My director supports the change agree

My director supports the change strongly agree

My director supports the change N/A

	A least favorite	Meh, not a big fan	Sometimes yes and sometimes no	Yeah, I'm a fan	A favorite
informal chats with my manager/supervisor	informal chats with my manager/supervisor A least favorite	informal chats with my manager/supervisor Meh, not a big fan	informal chats with my manager/supervisor Sometimes yes and sometimes no	informal chats with my manager/supervisor Yeah, I'm a fan	informal chats with my manager/supervisor A favorite
informal chats with my peers	informal chats with my peers A least favorite	informal chats with my peers Meh, not a big fan	informal chats with my peers Sometimes yes and sometimes no	informal chats with my peers Yeah, I'm a fan	informal chats with my peers A favorite
updates at staff meetings	updates at staff meetings A least favorite	updates at staff meetings Meh, not a big fan	updates at staff meetings Sometimes yes and sometimes no	updates at staff meetings Yeah, I'm a fan	updates at staff meetings A favorite
unit huddles	unit huddles A least favorite	unit huddles Meh, not a big fan	unit huddles Sometimes yes and sometimes no	unit huddles Yeah, I'm a fan	unit huddles A favorite
articles in VCH News	articles in VCH News A least favorite	articles in VCH News Meh, not a big fan	articles in VCH News Sometimes yes and sometimes no	articles in VCH News Yeah, I'm a fan	articles in VCH News A favorite
emails	emails A least favorite	emails Meh, not a big fan	emails Sometimes yes and sometimes no	emails Yeah, I'm a fan	emails A favorite
VCH Connect (intranet)	VCH Connect (intranet) A least favorite	VCH Connect (intranet) Meh, not a big fan	VCH Connect (intranet) Sometimes yes and sometimes no	VCH Connect (intranet) Yeah, I'm a fan	VCH Connect (intranet) A favorite
videos	videos A least favorite	videos Meh, not a big fan	videos Sometimes yes and sometimes no	videos Yeah, I'm a fan	videos A favorite
handouts and brochures	handouts and brochures A least favorite	handouts and brochures Meh, not a big fan	handouts and brochures Sometimes yes and sometimes no	handouts and brochures Yeah, I'm a fan	handouts and brochures A favorite
posters in elevators and on bulletin boards	posters in elevators and on bulletin boards A least favorite	posters in elevators and on bulletin boards Meh, not a big fan	posters in elevators and on bulletin boards Sometimes yes and sometimes no	posters in elevators and on bulletin boards Yeah, I'm a fan	posters in elevators and on bulletin boards A favorite
communications binder	communications binder A least favorite	communications binder Meh, not a big fan	communications binder Sometimes yes and sometimes no	communications binder Yeah, I'm a fan	communications binder A favorite
podcasts	podcasts A least favorite	podcasts Meh, not a big fan	podcasts Sometimes yes and sometimes no	podcasts Yeah, I'm a fan	podcasts A favorite
social media (facebook, twitter, etc)	social media (facebook, twitter, etc) A least favorite	social media (facebook, twitter, etc) Meh, not a big fan	social media (facebook, twitter, etc) Sometimes yes and sometimes no	social media (facebook, twitter, etc) Yeah, I'm a fan	social media (facebook, twitter, etc) A favorite
other	other A least favorite	other Meh, not a big fan	other Sometimes yes and sometimes no	other Yeah, I'm a fan	other A favorite

A least favorite

Meh, not a big fan

Sometimes yes and sometimes no

Yeah, I'm a fan

A favorite

informal chats with my manager/supervisor

informal chats with my manager/supervisor A least favorite

informal chats with my manager/supervisor Meh, not a big fan

informal chats with my manager/supervisor Sometimes yes and sometimes no

informal chats with my manager/supervisor Yeah, I'm a fan

informal chats with my manager/supervisor A favorite

informal chats with my peers

informal chats with my peers A least favorite

informal chats with my peers Meh, not a big fan

informal chats with my peers Sometimes yes and sometimes no

informal chats with my peers Yeah, I'm a fan

informal chats with my peers A favorite

updates at staff meetings

updates at staff meetings A least favorite

updates at staff meetings Meh, not a big fan

updates at staff meetings Sometimes yes and sometimes no

updates at staff meetings Yeah, I'm a fan

updates at staff meetings A favorite

unit huddles

unit huddles A least favorite

unit huddles Meh, not a big fan

unit huddles Sometimes yes and sometimes no

unit huddles Yeah, I'm a fan

unit huddles A favorite

articles in VCH News

articles in VCH News A least favorite

articles in VCH News Meh, not a big fan

articles in VCH News Sometimes yes and sometimes no

articles in VCH News Yeah, I'm a fan

articles in VCH News A favorite

emails

emails A least favorite

emails Meh, not a big fan

emails Sometimes yes and sometimes no

emails Yeah, I'm a fan

emails A favorite

VCH Connect (intranet)

VCH Connect (intranet) A least favorite

VCH Connect (intranet) Meh, not a big fan

VCH Connect (intranet) Sometimes yes and sometimes no

VCH Connect (intranet) Yeah, I'm a fan

VCH Connect (intranet) A favorite

videos

videos A least favorite

videos Meh, not a big fan

videos Sometimes yes and sometimes no

videos Yeah, I'm a fan

videos A favorite

handouts and brochures

handouts and brochures A least favorite

handouts and brochures Meh, not a big fan

handouts and brochures Sometimes yes and sometimes no

handouts and brochures Yeah, I'm a fan

handouts and brochures A favorite

posters in elevators and on bulletin boards

posters in elevators and on bulletin boards A least favorite

posters in elevators and on bulletin boards Meh, not a big fan

posters in elevators and on bulletin boards Sometimes yes and sometimes no

posters in elevators and on bulletin boards Yeah, I'm a fan

posters in elevators and on bulletin boards A favorite

communications binder

communications binder A least favorite

communications binder Meh, not a big fan

communications binder Sometimes yes and sometimes no

communications binder Yeah, I'm a fan

communications binder A favorite

podcasts

podcasts A least favorite

podcasts Meh, not a big fan

podcasts Sometimes yes and sometimes no

podcasts Yeah, I'm a fan

podcasts A favorite

social media (facebook, twitter, etc)

social media (facebook, twitter, etc) A least favorite

social media (facebook, twitter, etc) Meh, not a big fan

social media (facebook, twitter, etc) Sometimes yes and sometimes no

social media (facebook, twitter, etc) Yeah, I'm a fan

social media (facebook, twitter, etc) A favorite

other

other A least favorite

other Meh, not a big fan

other Sometimes yes and sometimes no

other Yeah, I'm a fan

other A favorite

	1	2	3
my manager	my manager 1	my manager 2	my manager 3
my colleagues	my colleagues 1	my colleagues 2	my colleagues 3
CST website	CST website 1	CST website 2	CST website 3
VCH News articles	VCH News articles 1	VCH News articles 2	VCH News articles 3
handouts and brochures	handouts and brochures 1	handouts and brochures 2	handouts and brochures 3
information in Communications Binders	information in Communications Binders 1	information in Communications Binders 2	information in Communications Binders 3
posters or brochures on bulletin boards	posters or brochures on bulletin boards 1	posters or brochures on bulletin boards 2	posters or brochures on bulletin boards 3
other	other 1	other 2	other 3

my manager

my manager 1

my manager 2

my manager 3

my colleagues

my colleagues 1

my colleagues 2

my colleagues 3

CST website

CST website 1

CST website 2

CST website 3

VCH News articles

VCH News articles 1

VCH News articles 2

VCH News articles 3

handouts and brochures

handouts and brochures 1

handouts and brochures 2

handouts and brochures 3

information in Communications Binders

information in Communications Binders 1

information in Communications Binders 2

information in Communications Binders 3

posters or brochures on bulletin boards

posters or brochures on bulletin boards 1

posters or brochures on bulletin boards 2

posters or brochures on bulletin boards 3

other

other 1

other 2

other 3

	1	2	3
my manager	my manager 1	my manager 2	my manager 3
my colleagues	my colleagues 1	my colleagues 2	my colleagues 3
CST website	CST website 1	CST website 2	CST website 3
VCH News articles	VCH News articles 1	VCH News articles 2	VCH News articles 3
handouts and brochures	handouts and brochures 1	handouts and brochures 2	handouts and brochures 3
information in Communications Binders	information in Communications Binders 1	information in Communications Binders 2	information in Communications Binders 3
posters or brochures on bulletin boards	posters or brochures on bulletin boards 1	posters or brochures on bulletin boards 2	posters or brochures on bulletin boards 3
other	other 1	other 2	other 3

my manager

my manager 1

my manager 2

my manager 3

my colleagues

my colleagues 1

my colleagues 2

my colleagues 3

CST website

CST website 1

CST website 2

CST website 3

VCH News articles

VCH News articles 1

VCH News articles 2

VCH News articles 3

handouts and brochures

handouts and brochures 1

handouts and brochures 2

handouts and brochures 3

information in Communications Binders

information in Communications Binders 1

information in Communications Binders 2

information in Communications Binders 3

posters or brochures on bulletin boards

posters or brochures on bulletin boards 1

posters or brochures on bulletin boards 2

posters or brochures on bulletin boards 3

other

other 1

other 2

other 3

Clinical & Systems Transformation (CST) at Coastal

Are you ready for the changes that CST will bring? Do you have the news and information you need?

Question Title

* 1. What do you think about the changes CST will bring? Please indicate how strongly you agree or disagree with the following statements.

Question Title

* 2. First a question about general communications before diving into CST specific.

Which of the following communications channels do you prefer for receiving news and information at work? Note: more than one channel can receive the same rating.

Question Title

* 3. Now onto CST specific questions . . . what are the top 3 ways you currently get information about CST, with "1" being the most common, etc.

Question Title

* 4. What are the top 3 ways you WOULD PREFER to get information about our Clinical & Systems Transformation, with "1" being your first choice, etc.

Question Title

* 5. What type of stories or topics makes CST most interesting or relevant to you?

Question Title

* 6. How can we improve communications about CST?

Question Title

* 7. And now a bit about you . . . which location do you most often work at? (e.g. Squamish, Pemberton, Whistler, LGH, HOpe. Hilltop, other)

Question Title

* 8. If applicable, which unit/department/program do you most often work in? (e.g. Emergency, Neuroscience, Finance)

Question Title

* 9. What is your role? (e.g. nurse, physiotherapist, pharmacist)

Question Title

* 1. What do you think about the changes CST will bring? Please indicate how strongly you agree or disagree with the following statements.

Question Title

* 2. First a question about general communications before diving into CST specific. Which of the following communications channels do you prefer for receiving news and information at work? Note: more than one channel can receive the same rating.

Question Title

* 3. Now onto CST specific questions . . . what are the top 3 ways you currently get information about CST, with "1" being the most common, etc.

Question Title

* 4. What are the top 3 ways you WOULD PREFER to get information about our Clinical & Systems Transformation, with "1" being your first choice, etc.

Question Title

* 5. What type of stories or topics makes CST most interesting or relevant to you?

Question Title

* 6. How can we improve communications about CST?

Question Title

* 7. And now a bit about you . . . which location do you most often work at? (e.g. Squamish, Pemberton, Whistler, LGH, HOpe. Hilltop, other)

Question Title

* 8. If applicable, which unit/department/program do you most often work in? (e.g. Emergency, Neuroscience, Finance)

Question Title

* 9. What is your role? (e.g. nurse, physiotherapist, pharmacist)

* 2. First a question about general communications before diving into CST specific.

Which of the following communications channels do you prefer for receiving news and information at work? Note: more than one channel can receive the same rating.