PENZONE Gahanna/New Albany Guest Survey 2021

Let's hear it from YOU!

Question Title

* 1. Rank your level of interest in the following elevated offerings.

	Not at all important to me	Important	Very important to me	NA (No Opinion)
Elevated Beverage Experience (specialty coffee, cold-pressed juice, etc.)	Elevated Beverage Experience (specialty coffee, cold-pressed juice, etc.) Not at all important to me	Elevated Beverage Experience (specialty coffee, cold-pressed juice, etc.) Important	Elevated Beverage Experience (specialty coffee, cold-pressed juice, etc.) Very important to me	Elevated Beverage Experience (specialty coffee, cold-pressed juice, etc.) NA (No Opinion)
Elevated Bar Offering (wine, cocktails, etc.)	Elevated Bar Offering (wine, cocktails, etc.) Not at all important to me	Elevated Bar Offering (wine, cocktails, etc.) Important	Elevated Bar Offering (wine, cocktails, etc.) Very important to me	Elevated Bar Offering (wine, cocktails, etc.) NA (No Opinion)
Enhanced Retail Boutique (books, jewelry, gift items)	Enhanced Retail Boutique (books, jewelry, gift items) Not at all important to me	Enhanced Retail Boutique (books, jewelry, gift items) Important	Enhanced Retail Boutique (books, jewelry, gift items) Very important to me	Enhanced Retail Boutique (books, jewelry, gift items) NA (No Opinion)
Yoga/Fitness/Health Coaching	Yoga/Fitness/Health Coaching Not at all important to me	Yoga/Fitness/Health Coaching Important	Yoga/Fitness/Health Coaching Very important to me	Yoga/Fitness/Health Coaching NA (No Opinion)
Medi-Spa Services (Botox, Fillers, etc.)	Medi-Spa Services (Botox, Fillers, etc.) Not at all important to me	Medi-Spa Services (Botox, Fillers, etc.) Important	Medi-Spa Services (Botox, Fillers, etc.) Very important to me	Medi-Spa Services (Botox, Fillers, etc.) NA (No Opinion)
Food Offerings (Grab + go snacks, etc.)	Food Offerings (Grab + go snacks, etc.) Not at all important to me	Food Offerings (Grab + go snacks, etc.) Important	Food Offerings (Grab + go snacks, etc.) Very important to me	Food Offerings (Grab + go snacks, etc.) NA (No Opinion)
Events	Events Not at all important to me	Events Important	Events Very important to me	Events NA (No Opinion)
Online Product Purchasing Capabilities	Online Product Purchasing Capabilities Not at all important to me	Online Product Purchasing Capabilities Important	Online Product Purchasing Capabilities Very important to me	Online Product Purchasing Capabilities NA (No Opinion)
Express, Results-Oriented Skincare Services (Like what we're offering at the Beauty Zones)	Express, Results-Oriented Skincare Services (Like what we're offering at the Beauty Zones) Not at all important to me	Express, Results-Oriented Skincare Services (Like what we're offering at the Beauty Zones) Important	Express, Results-Oriented Skincare Services (Like what we're offering at the Beauty Zones) Very important to me	Express, Results-Oriented Skincare Services (Like what we're offering at the Beauty Zones) NA (No Opinion)
Results-Oriented Massage Services (15 or 30 minute targeted massage)	Results-Oriented Massage Services (15 or 30 minute targeted massage) Not at all important to me	Results-Oriented Massage Services (15 or 30 minute targeted massage) Important	Results-Oriented Massage Services (15 or 30 minute targeted massage) Very important to me	Results-Oriented Massage Services (15 or 30 minute targeted massage) NA (No Opinion)
Dual Mani/Pedi (2 Artists offering simultaneous services)	Dual Mani/Pedi (2 Artists offering simultaneous services) Not at all important to me	Dual Mani/Pedi (2 Artists offering simultaneous services) Important	Dual Mani/Pedi (2 Artists offering simultaneous services) Very important to me	Dual Mani/Pedi (2 Artists offering simultaneous services) NA (No Opinion)
Lather Room Shampoo Experience (Laydown shampoo beds, aromatherapy)	Lather Room Shampoo Experience (Laydown shampoo beds, aromatherapy) Not at all important to me	Lather Room Shampoo Experience (Laydown shampoo beds, aromatherapy) Important	Lather Room Shampoo Experience (Laydown shampoo beds, aromatherapy) Very important to me	Lather Room Shampoo Experience (Laydown shampoo beds, aromatherapy) NA (No Opinion)

Other (please specify)

Question Title

* 2. In general, what other services would you like us to offer?

Question Title

* 3. What products do you wish we carried?