HIDDEN DISABILITIES
Sunflower Lanyard Scheme and Hāpai Access Card
Feedback Survey
Please complete the survey below to provide feedback on your experience at Christchurch Airport.
*
1.
Age
(Required.)
Under 16
16-24
25-34
35-44
45-54
55-64
65-74
75 and over
*
2.
Gender
(Required.)
Male
Female
Gender Diverse
*
3.
Who are you travelling with?
(Required.)
Alone
Work colleagues
Friends/family
*
4.
Which part of the airport did you depart from today?
(Required.)
Domestic gates 2-14
Domestic gate 15
Domestic gates 16-22a
International
*
5.
If you feel comfortable, please tell us what your hidden disability is. This helps us ensure we are meeting the needs of our customers.
(Required.)
Prefer not to say
Autism
ADHD
Dementia
Chronic pain
Mental health condition
Speech impairment
Sensory loss
Other (please specify)
*
6.
How would you rate your overall experience at the airport?
(Required.)
Excellent
Very Good
Good
Average
Poor
N/A
*
7.
How would you rate the courtesy and helpfulness of the airline check-in staff?
(Required.)
Excellent
Very Good
Good
Average
Poor
N/A
*
8.
How would you rate the courtesy and helpfulness of the security staff?
(Required.)
Excellent
Very Good
Good
Average
Poor
N/A
*
9.
How would you rate the courtesy and helpfulness of the airport staff?
(Required.)
Excellent
Very Good
Good
Average
Poor
N/A
*
10.
Did you visit the Hidden Disabilities page on our website prior to visiting the airport?
(Required.)
Yes
No
*
11.
Did you use any or visit any of the following? (tick all that apply)
(Required.)
Visual guides
Maps
Low sensory bathrooms
Quiet pod (domestic)
Quiet space (international)
Help desk
None of the above
*
12.
Did you use any of the car parks or the The Loop (pick-up and drop-off area)?
(Required.)
No
Yes – The Loop (pick-up and drop-off area)
Yes – Short Stay
Yes – Long Stay
Yes – Express Park
Yes – Orchard Road car park
Yes – Park and Ride
*
13.
How would you rate your experience using the car park or The Loop (pick-up and drop-off area)?
(Required.)
Excellent
Very Good
Good
Average
Poor
N/A
14.
Do you have any recommendations or suggestions to improve your experience?
15.
Any additional comments?
*
16.
Any personal information provided by you in this survey will be collected, held and used by CIAL in accordance with the Privacy Act 2020 and
CIAL’s Privacy Policy
.
(Required.)
I Understand
As the above survey is anonymous, please email
enquires@cial.co.nz
if you would like to contact us directly with any questions or feedback and would like a direct response.
