Alert Links

Error messages reported in Alert Links

Sending alerts to your phone and/or email account are often accompanied with short code links (bit.ly) that open specific websites with more information. We have been advised that some short codes open a warning page instead of the intended page.

Thank you for taking the time to complete this short survey. The results will let us find out how much this is occurring and allow us to remedy any issue.

Question Title

* 1. Have you clicked any of the MORE INFO links in our alerts?

Yes

Comments

Question Title

* 2. When you clicked a link what did it open?

The intended website page with more information

A warning page saying the link contains malicious information

A different page entirely

Question Title

* 3. How often do you click the MORE INFO link when you receive an alert?

Always

Usually

Sometimes

Rarely

Never