2023 Iowa Poison Control Center Health Care Provider Survey

1. Default Section

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This survey is designed to assess the quality of services provided to you by the Iowa Poison Control Center (IPCC). Your input is highly valued as it provides an opportunity for us to address areas of concern in ways that are responsive to the needs of your practice. Please click on the rating that best describes your satisfaction level. Thank you very much.

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* 1. What is your profession

Nurse

Nurse Practitioner

Physician

Physician Assistant

EMT / Paramedic

Pharmacist

Other (please specify)

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* 2. What is your primary practice site?

Emergency Department

Hospital - Adult critical care

Hospital - Pediatric critical care

Hospital - other adult service

Hospital - other pediatric service

Office / Clinic-based practice

EMS / Fire & Rescue

Hospital Pharmacy

Community Pharmacy

School

Other (Please specify)

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* 3. What county do you work in?

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* 4. Please complete the section below if you have called the Iowa Poison Control Center

	Strongly Agree	Agree	Disagree	Strongly Disagree
Calls were answered promptly	Calls were answered promptly Strongly Agree	Calls were answered promptly Agree	Calls were answered promptly Disagree	Calls were answered promptly Strongly Disagree
Poison specialists were knowledgeable	Poison specialists were knowledgeable Strongly Agree	Poison specialists were knowledgeable Agree	Poison specialists were knowledgeable Disagree	Poison specialists were knowledgeable Strongly Disagree
Poison specialists were courteous and professional	Poison specialists were courteous and professional Strongly Agree	Poison specialists were courteous and professional Agree	Poison specialists were courteous and professional Disagree	Poison specialists were courteous and professional Strongly Disagree
I was satisfied with the information provided	I was satisfied with the information provided Strongly Agree	I was satisfied with the information provided Agree	I was satisfied with the information provided Disagree	I was satisfied with the information provided Strongly Disagree

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* 5. If you do not call the Iowa Poison Control Center for all poisonings, please indicate the reason(s) why you do not call (Check all that apply).

I already know how to manage certain poisonings/overdoses

I have access to and use other resources

I do not feel the poison center specialists are qualified/trained enough to help me

I don't believe the information I receive will be helpful

I didn't know I could call the poison center for advice

Other (please specify)

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* 6. My primary source of poison information comes from:

Poison Center

Internet / Online databases

On-hand reference books / materials

Colleagues / other clinicians

Other (please specify)

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* 7. Have you read the Poison Hotline, the Iowa Poison Control Center's electronic monthly e-newsletter for health care professionals? Past issues of the Poison Hotline newsletter are archived on the web site at www.iowapoison.org under the health care providers tab.

Yes

To subscribe to the Poison Hotline, provide your e-mail address below:

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* 8. What is your overall rating of the services that the Iowa Poison Control Center provides?

Excellent

Good

Average

Poor

Comments:

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* 1. What is your profession

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* 2. What is your primary practice site?

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* 3. What county do you work in?

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* 4. Please complete the section below if you have called the Iowa Poison Control Center

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* 5. If you do not call the Iowa Poison Control Center for all poisonings, please indicate the reason(s) why you do not call (Check all that apply).

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* 6. My primary source of poison information comes from:

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* 7. Have you read the Poison Hotline, the Iowa Poison Control Center's electronic monthly e-newsletter for health care professionals? Past issues of the Poison Hotline newsletter are archived on the web site at www.iowapoison.org under the health care providers tab.

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* 8. What is your overall rating of the services that the Iowa Poison Control Center provides?

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* 9. Do you have any further comments or suggestions on how we can improve our service to health professionals?