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FIFO Aviation experience
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1.
How often do you travel on FIFO Charter flights?
(Required.)
Weekly
Fortnightly
Monthly
Less often
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2.
Where do you currently depart from and arrive to? Add private terminal if applicable.
(Required.)
*
3.
Overall, how would you rate your travel experience on FIFO charters?
(Required.)
Excellent
Good
Average
Poor
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4.
What are the most common challenges you face when travelling? (Select up to 3)
(Required.)
Delays
Seating comfort
Communication/Updates
Ground handling / Check in
Baggage handling
Catering / Refreshments
Other (please specify)
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5.
How often do flight delays or cancellations occur & impact your schedule?
(Required.)
Almost always (greater than 75% of flights)
Quite Frequently (50-74% of flights)
Often (26-49% of flights)
Occasionally (11-25% of flights)
Rarely (10% and less of flights)
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6.
How satisfied are you with the level of communication regarding flight updates delays or changes
(Required.)
Very satisfied
Satisfied
Neutral
Dissatisfied
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7.
Would having a single point of contact for travel disruptions and updates improve your FIFO experience?
(Required.)
Yes
No
Unsure
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8.
Do you feel there is enough coordination between flights, ground transport, and camp check-in
(Required.)
Always
Sometimes
Rarely
Never
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9.
How does your current travel experience impact your wellbeing before and after shifts
(Required.)
Positive impact
Neutral
Negative impact
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10.
Please give us as much feedback regarding your current experience; this helps us drive continuous improvement to the FIFO sector.
(Required.)