Community Stakeholder Survey

1.When contacting us by phone, your call is answered promptly and courteously.

2.Our staff returns phone calls and/or answer email messages in a timely manner.

3.Requests for information are responded to in a timely manner.

4.Our staff has treated you with respect each time you have had contact with our agency.

5.Persons who request services and meet qualifications are admitted in a timely manner.

6.Our agency treats all persons participating in our program with respect.

7.Our staff is sensitive to differences in cultural backgrounds of the persons served.

8.Our agency encourages and is open to feedback about the quality of our services.

9.Our organization is highly respected in the community for providing quality services.

10.Our program would be recommended to others without hesitation.

11.Location

Ruston

Shreveport

Farmerville

12.Number of years you have known about our program:

Less 1 year

1 - 2 years

3 - 4 years

4+ years

13.Are you employed by an organization that refers people to our program?

Yes

No

14.Please select the focus that most applies to your organization:

15.Your relationship with persons who have participated in our program:

Family member, friend, acquaintance, or a professional client

No direct relationship

18.(Optional) Gender:

Male

Female

Transgender

I prefer not to answer.

19.Additional Comments or Suggestions:

20.In which Quarter was this survey completed?