Virtual Field Work Survey (Clients) Question Title * 1. I was treated with respect. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Question Title * 2. I clearly understood why the agency was involved with my family. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Question Title * 3. I clearly understood what I needed to do to close my file. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Question Title * 4. My worker asked for my point of view. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Question Title * 5. My worker included me in planning. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Question Title * 6. I always knew what was happening on my case. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Question Title * 7. I saw my worker regularly. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Question Title * 8. My worker doing their paperwork with me was helpful. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Question Title * 9. I had received service prior to October, 2016 with the agency? Yes No Yes No Question Title * 10. Please compare the service you received prior to October 2016 with the service you received after. After October 2016, the service I received was: Worse The same Better N/A Worse The same Better N/A Question Title * 11. Please tell us why you answered the way you did above: I had a different worker before There was a change in the way my worker worked with me My situation changed N/A Other (please explain) Question Title * 12. If you have other feedback or suggestions for us, please let us know here: Done