Maui Motorhomes Satisfaction Survey What is your booking reference number or the Name and Surname the vehicle was booked under? Question Title * 1. What is your booking reference number or the Name and Surname the vehicle was booked under? OK Which branch did you collect from? Question Title * 2. Which branch did you collect from? South Africa - Johannesburg, Nelspruit or Bloemfontein South Africa - Cape Town, George, East London or Port Elizabeth Namibia - Windhoek, Swakopmund or Walvisbay OK Which of the following words would you use to describe our vehicles and equipment? Select all that apply. Question Title * 3. Which of the following words would you use to describe our vehicles and equipment? Select all that apply. Reliable High quality Useful Good value for money Ineffective Poor quality OK Did you watch the Safety Video before leaving on your journey? Question Title * 4. Did you watch the Safety Video before leaving on your journey? Yes No OK If you have made use of our airport or hotel transfer service, how was the experience in general? Question Title * 5. If you have made use of our airport or hotel transfer service, how was the experience in general? Good Average Poor If poor, please elaborate on your answer OK How was your experience with your rental agent regarding friendliness and efficiency on collection and return? Question Title * 6. How was your experience with your rental agent regarding friendliness and efficiency on collection and return? Good Average Poor If poor, please elaborate on your answer OK How likely are you to make a repeat booking with us? 0 being least likely Question Title * 7. How likely are you to make a repeat booking with us? 0 being least likely 0 5 10 Clear i We adjusted the number you entered based on the slider’s scale. OK If you required any type of assistance whilst on your trip, how would you rate the service received? Question Title * 8. If you required any type of assistance whilst on your trip, how would you rate the service received? Good Average Poor Very Poor If poor or very poor, please elaborate on your answer OK How was your vehicle handover experience overall? Question Title * 9. How was your vehicle handover experience overall? Good Average Poor Very poor If poor or very poor, please elaborate on your answer OK Would you like to receive feedback from us? Question Title * 10. Would you like to receive feedback from us? No Thank you I would like to be contacted by a customer care agent I would like to receive specials and information about Maui I would like to be contacted by the Manager The reason I would like to be contacted by a manager or customer care agent is as follows OK DONE