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100% of survey complete.
Dear Kinship Caregiver/Birth Parent:
 
It's my hope that your summer is going well, and that this letter finds you well.
 
I want to thank you for all that you do to provide a safe and nurturing home, as well as, a positive personal experience for your kin. Because of you, their futures are brighter, and they have HOPE!

In order to continue to improve our services and your experiences with A Second Chance, please take a moment and complete the attached survey. Your feedback is valuable, and the information gathered in this survey will be used to assess how we can become better and meet your ongoing needs.  We request your prompt response; please note the survey will be open for completion until Wednesday, June 29, 2016.

Thank you for taking the time to complete this survey. As a token of our appreciation, ASCI will be raffling off four(4) $50 gift certificates for participants in the survey. Although the survey is anonymous, please complete the information included in the survey mailed to you and return it to A Second Chance, inc. in the self addressed stamped envelope.  

Again, thank you for all that you do to support your kin during their time of need. 

Warm regards,
 
Dr. Sharon McDaniel

President and CEO 

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* 1. Are you a...

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* 2. Gender?

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* 3. Number in your household (including yourself):

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* 4. Overall, how would you rate the services you have received from A Second Chance, Inc.?

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* 5. Child and Family Services Caseworker

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* 6. Respite

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* 7. Kinship Closet Clothing Bank

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* 8. SARKS Certification Training

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* 9. Re-certification Training

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* 10. Permanency Services 

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* 11. Youth Engagement Services (YES)

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* 12. Birth Parent Support Group/FACT Services

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* 13. Kinship Caregiver Support Group

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* 14. In Home Clinical Services

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* 15. Transportation Services

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* 16. Concern Line

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* 17. On-Call Line/Crisis Management

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* 18. Financial Assistance/ Monthly Board Check/ Direct Deposit

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* 19. Dance For Life

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* 20. Moving With Dignity

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* 21. Camp COPES

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* 22. Were you informed of your rights as a kinship foster parent when you first began with the agency?

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* 23. Do you feel comfortable that information you have shared is handled confidentially?

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* 24. Has this organization been helpful to you?

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* 25. Do you feel the organization treats its customers with respect?

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* 26. Was there any kind of service or help you expected or needed from the organization that you did not receive? If yes, what was it?

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* 27. Did A Second Chance, Inc. assist you in arranging for services elsewhere, if we could not provide something you needed?

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* 28. Have you participated in goal planning for the child in your care?

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* 29. Have you received regular monthly visits from your caseworker?

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* 30. Do you know the permanency goal for the child in your care? 

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* 31. Have effective steps been taken to achieve the permanency goal? If not, how can A Second Chance, Inc. work more effectively to ensure permanency for the child in your care?

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* 32. Have you received your monthly board check in a timely manner? 

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* 33. Do you participate in direct deposit for your monthly board check?

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* 34. Are there any additional services that would be helpful for you in your role as kinship foster parent, child. or birth parent?

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* 35. Please add any additional comments you may have about A Second Chance, Inc. Thank you for your time!

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