DONOR FAMILY AFTERCARE 24 MONTH SURVEY

Midwest Transplant Network (MTN) kindly requests your feedback on any events, interactions, or activities you may have experienced with us in the past 12 -18 months. Your satisfaction is important to our growth and improvement.

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* 1. MTN staff actively listen, communicate clearly, and foster sensitive & supportive interactions.

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* 2. MTN staff demonstrate their dedication to saving lives through passion, positivity, and willingness to help.

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* 3. MTN staff consistently model high ethical standards through their honesty, integrity, and by honoring commitments.

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* 4. MTN staff made me feel comfortable and confident by showing a high level of professionalism, respect and trust.

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* 5. Following your loved one’s donation, MTN mailed you a letter that explained what life saving and/or life enhancing gifts your loved one was able to donate. Was this information comforting to you and your family?

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* 6. Do you find the quarterly Serenity Newsletter helpful?

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* 7. Have you attended an MTN event, such as a Donor Family Day or Celebration of Heroes?

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* 8. Is there anything you’d like to see the MTN Donor Family Program incorporate in the future (i.e. support groups, additional online resources)?

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* 9.  Are you a member of our private Facebook group?

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* 10. Do you feel your overall experience with the MTN Donor Family program has been positive?

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* 11. Is there anything else you’d like to share?

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* 12. If you would like to remain on our mailing list and continue to receive information about our upcoming events, please complete:

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