Exit this survey Lab Gas Comment Card Welcome University Services provides the Evanston and Chicago campuses with lab supplies and services including laboratory gases and gas tank regulators. We are constantly striving to improve our service and your input is highly valued. Please take a moment to fill out this survey. Please rate your experience with the lab gas services staff: Question Title * 1. Please rate your experience with the lab gas services staff: Excellent Good Fair Poor Very Poor Customer Service Customer Service Excellent Customer Service Good Customer Service Fair Customer Service Poor Customer Service Very Poor Expediency Expediency Excellent Expediency Good Expediency Fair Expediency Poor Expediency Very Poor Communication Communication Excellent Communication Good Communication Fair Communication Poor Communication Very Poor Online Ordering Process Online Ordering Process Excellent Online Ordering Process Good Online Ordering Process Fair Online Ordering Process Poor Online Ordering Process Very Poor Price Price Excellent Price Good Price Fair Price Poor Price Very Poor Overall Service Overall Service Excellent Overall Service Good Overall Service Fair Overall Service Poor Overall Service Very Poor Other (please specify) How quickly did lab gas services staff respond to your request? Question Title * 2. How quickly did lab gas services staff respond to your request? Within 24 hours Within 48 hours Within 72 hours Within a week Other (please specify) What type of product do you purchase through us? Question Title * 3. What type of product do you purchase through us? Laboratory Gas Dry Ice Regulators/Equipment Other (please specify) Did you have any issues with the tank equipment that was delivered? If so, please describe: Question Title * 4. Did you have any issues with the tank equipment that was delivered? If so, please describe: What do you find most valuable about the lab gas services provided by University Services? Question Title * 5. What do you find most valuable about the lab gas services provided by University Services? What improvements would you like to see implemented to our lab gas services? Question Title * 6. What improvements would you like to see implemented to our lab gas services? If you would like someone to contact you, list your contact information (optional): Question Title * 7. If you would like someone to contact you, list your contact information (optional): Name: Email: Phone: Done