Oktoberfest 2021 Visitor Experience Survey

Naper Settlement website

Naper Settlement sign or banner

Naper Settlement program guide in the mail

Poster in local business

WGN - Daytime Chicago

Fox 32

Print Advertising

Newspaper/Magazine article

Ad on a website or App

Postcard in the mail

Facebook

Instagram/Twitter

Word of mouth

I'm a member

Other (please specify)

Under 18

18-24

25 to 34

35 to 44

45 to 54

55-64

65+

Attend Oktoberfest every year

Attend for the entertainment/activities

Attend for the food/beverages

First-time visitor

Planned outing with friends/family

Invited by friend/family member

Other (please specify)

	Poor	Fair	Neutral	Good	Very Good	Excellent	N/A
Bag Check	Bag Check Poor	Bag Check Fair	Bag Check Neutral	Bag Check Good	Bag Check Very Good	Bag Check Excellent	Bag Check N/A
Signage & Decor	Signage & Decor Poor	Signage & Decor Fair	Signage & Decor Neutral	Signage & Decor Good	Signage & Decor Very Good	Signage & Decor Excellent	Signage & Decor N/A
Entertainment	Entertainment Poor	Entertainment Fair	Entertainment Neutral	Entertainment Good	Entertainment Very Good	Entertainment Excellent	Entertainment N/A
Food/Beverages	Food/Beverages Poor	Food/Beverages Fair	Food/Beverages Neutral	Food/Beverages Good	Food/Beverages Very Good	Food/Beverages Excellent	Food/Beverages N/A
Value	Value Poor	Value Fair	Value Neutral	Value Good	Value Very Good	Value Excellent	Value N/A
Overall Experience	Overall Experience Poor	Overall Experience Fair	Overall Experience Neutral	Overall Experience Good	Overall Experience Very Good	Overall Experience Excellent	Overall Experience N/A

Email Address

Thank you for attending Oktoberfest and for completing this survey!