Introduction and background

Coventry Business Improvement District (BID) recently issued Coventry VIP Cards. The cards provide access to great discounts in the city centre and also allow card holders to receive invitations to exclusive shopping events.

Following the roll out of the VIP cards, Coventry BID wish to understand:

- How card holders are getting on with them
- How easy the cards are to use
- Whether card holders have experienced difficulties in using them
- What new offers card holders would like to see

To let us know your views, please answer the survey questions over the following pages.

Should you wish to speak to someone about this survey or about anything related to this survey, please contact:

Marc Dwyer
Coventry BID
Telephone: 024 7683 1266

Thank you in advance for taking the time to complete this survey.

The data controller is Coventry City Council. The information from this survey will be used to improve our services, the information may be shared with partners to improve service delivery across the city. Your response will be temporarily stored on SurveyMonkey’s secure servers based in the USA. SurveyMonkey undertakes not to disclose the responses to others without lawful grounds.