Northern California Mortgage

Thank You for working with our company.   We value your input and we want to thank you for taking the time to complete this survey.

Your recent transaction with our company involved:

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* 1. Your recent transaction with our company involved:

Survey Participant is a:

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* 2. Survey Participant is a:

How did you hear about our company?

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* 3. How did you hear about our company?

Who was your Northern CA Mortgage Loan Originator?

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* 4. Who was your Northern CA Mortgage Loan Originator?

How knowledgeable was your mortgage loan originator?

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* 5. How knowledgeable was your mortgage loan originator?

How accessible and responsive was your mortgage loan originator?

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* 6. How accessible and responsive was your mortgage loan originator?

Would you use this originator again, or recommend him/her to your friends?

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* 7. Would you use this originator again, or recommend him/her to your friends?

How professional is our company?

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* 8. How professional is our company?

Overall, how would you rate the responsiveness of our processing team?

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* 9. Overall, how would you rate the responsiveness of our processing team?

When communicating with the processing and support staff, how satisfied were you with the responses you received?

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* 10. When communicating with the processing and support staff, how satisfied were you with the responses you received?

When communicating with Processing Department, the communication was:

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* 11. When communicating with Processing Department, the communication was:

Would you choose our company again for your mortgage needs?

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* 12. Would you choose our company again for your mortgage needs?

Would you recommend our company to your friends or family?

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* 13. Would you recommend our company to your friends or family?

If we have additional questions regarding your feedback, may we contact you?

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* 14. If we have additional questions regarding your feedback, may we contact you?

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