Banking Services for Business & Sole Traders

This survey aims to gather your valuable feedback on the level of service and products offered by banking and payment platforms to businesses on our island.
 
The data collected through this survey is of utmost importance as it provides crucial insights into the current state of banking and payment services and their impact on local businesses. The Chamber of Commerce believes that the existing services and products may not adequately meet the needs of our business community and may, in fact, act as barriers to their growth and success.
 
By participating in this survey, you have the opportunity to voice your opinions and share your experiences regarding the challenges and limitations you have encountered when using banking and payment platforms for your business. Your feedback will play a significant role in identifying areas that require improvement, as well as understanding any areas where the services may have declined.
 
We encourage you to provide candid responses to the survey questions, and be assured that all responses will be treated with the utmost confidentiality, and the data will be analysed in an aggregated and anonymous manner.
 
Thank you for taking the time to participate in this survey and for your commitment to strengthening our business ecosystem. If you have any questions or concerns, please do not hesitate to reach out to us.

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* 1. How would you rate the overall level of banking services available to businesses on the island?

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* 2. Are you satisfied with the range of banking solutions available to businesses on the island?

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* 3. In your opinion, has the availability of products and support provided by banks improved or declined in the past year?

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* 4. Have you experienced any challenges or barriers when using banks for your business?

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* 5. How would you rate the overall level of payment platform services available to businesses on the island?

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* 6. Are you satisfied with the range of payment platform solutions available to businesses on the island?

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* 7. In your opinion, has the availability of products and support provided by payment platforms improved or declined in the past year?

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* 8. Have you experienced any challenges or barriers when using payment platforms for your business?

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* 9. Have you encountered any difficulties or delays in accessing financial services or obtaining loans for your business?

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* 10. Which payment platforms do you currently use?

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* 11. What would be your first choice as a payment system?

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* 12. Are there any specific features or functionalities you would like to see in banking and payment platforms to better serve the needs of your business?

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* 13. Are there any systems you would like to use but have not been able to?

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* 14. What is the reason you were not able to use those systems?

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* 15. Has the inability to access one or more payment systems impacted your business in any way?

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* 16. Do you have any other comments, questions, or concerns?

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* 17. What is the size of your business?

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* 18. What best describes your main business activity?

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* 19. This survey is anonymous. However, if you choose to provide your contact details, it will enable us to delve deeper into the issue and facilitate more comprehensive discussions with The Committee for Economic Development

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