New Survey Oak Tree Fundraising Customer Satisfaction Survey Question Title * 1. How likely is it that you would recommend Oak Tree Fundraising to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. Overall, how satisfied or dissatisfied are you with Oak Tree Fundraising? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 3. How well do our fundraising programs meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. How would you rate the value for money of Butter Braid Pastry®, Pastry Puffins®, PuffCrust Pizza™ and Wooden Spoon Cookie Dough™? Excellent Above average Average Below average Poor Question Title * 5. How responsive have we been to your questions or concerns about our fundraising programs? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 6. How long have you been a client of Oak Tree Fundraising? This is my first fundraiser Less than six months Six months to a year 1 - 2 years 3 or more years Not Applicable Question Title * 7. Compared to our competitors, is our service quality better, worse, or about the same? Much better Somewhat better About the same Somewhat worse Much worse Question Title * 8. Compared to our competitors, are our prices higher, lower, or about the same? Much higher Somewhat higher About the same Somewhat lower Much lower Done